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Kintone

Kintone

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Kintone
8.2 /10

What is Kintone?

Kintone is a teamwork platform with a visual application builder that empowers individuals, teams, and organizations to effectively manage their data and workflow for better collaboration. Kintone enables and inspires anyone to rapidly build and deploy sophisticated custom database applications within a powerful collaboration environment that offers automated workflow and granular permission controls — all with no coding necessary. More than 15,000 companies have built, deployed and use over 750,000 applications on Kintone. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997.

Company Details


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Awards & Recognition

Kintone won the following awards in the Business Process Management category

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Kintone Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kintone.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

1
Since last award

91 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kintone?

4% Negative
9% Neutral
87% Positive

Pros

  • Reliable
  • Efficient Service
  • Security Protects
  • Saves Time

Feature Ratings

Average 83

Process Monitoring and Optimization

87

Form and Report Building

85

Process Management

84

Business Rules Management

84

Analytics and Reporting

82

Process Modelling and Design

82

Deployment

81

Process Simulation and Execution

78

Collaboration

78

Knowledge and Document Management

78

Mobile

77

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

82

Quality of Features

82

Usability and Intuitiveness

82

Vendor Support

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Ease of Data Integration

80

Breadth of Features

78

Kintone Reviews

Dwayne H.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

"Fantastic product!"

Likeliness to Recommend

9 /10

What differentiates Kintone from other similar products?

Customization

What is your favorite aspect of this product?

Ease of use and sandbox style concept

What do you dislike most about this product?

limitied intergration without additional cost

What recommendations would you give to someone considering this product?

learn zapier

Pros

  • Continually Improving Product
  • Effective Service
  • Saves Time
  • Helps Innovate

Sanket B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Elevate productivity with Kintone's deep dive.

Likeliness to Recommend

8 /10

What differentiates Kintone from other similar products?

Kintone is easy to use and doesn't need a lot of coding. Unlike other complex tools, Kintone lets people create custom business apps without being coding experts. It has a simple design, works well for teams, and can be adjusted to fit different work processes.

What is your favorite aspect of this product?

Kintone gives you lots of help and training so you can make the most out of it. If you ever need assistance, they've got your back!

What do you dislike most about this product?

If you choose a certain payment plan for Kintone, there might be restrictions on how much stuff you can keep there. If you go over those limits, you might have to pay extra.

What recommendations would you give to someone considering this product?

Ask other companies that have used Kintone about their experience. Hearing real stories from businesses can help you understand how well it works in the real world and if it's a good fit for your needs.

Pros

  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation
  • Caring

Cindy S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

A user-friendly tool with excellent features.

Likeliness to Recommend

8 /10

What differentiates Kintone from other similar products?

It is distinct from other applications because it possesses an intuitive user interface and makes it simple to modify the underlying platform in order to better suit individual requirements.

What is your favorite aspect of this product?

It was tough for me to implement an application that was only utilized internally by the organization, but initially I wanted to do it because it would be beneficial. Because Kintone provided me with the support of an advisor who walked me through the steps of the procedure and assisted me in putting into action what I desired to do, carrying it out was made a great deal simpler for me. in point of fact When it comes to the production of reports, they can be made considerably more quickly with data presented in visuals, which helps the information to be comprehended more easily.

What do you dislike most about this product?

One aspect that was not particularly favorable to me pertained to the constraints surrounding the customization potential of the applications' architecture. While it is possible to personalize the fields and workflows, I desire a greater range of customisation possibilities pertaining to the visual aspects and aesthetic design.

What recommendations would you give to someone considering this product?

I recommend the tool due to its provision of flexibility and capacity to facilitate the creation and customization of apps, even in the absence of programming expertise. I possess the ability to customize my workflows according to my individual requirements, thereby optimizing my procedures to enhance overall productivity.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

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