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What is inriver PIM?
In a digital-first world, product information is your most valuable asset. Bring compelling stories to life, obtain actionable guidance on what influences buying decisions, and quickly adapt to changing needs – all from a single platform. Inriver product information management system is a digital-first PIMTM solution that’s designed to drive revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on inriver PIM.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
77 Likeliness to Recommend
5
Since last award
79 Plan to Renew
16
Since last award
71 Satisfaction of Cost Relative to Value
15
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+60 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love inriver PIM?
Pros
- Trustworthy
- Respectful
- Altruistic
- Acts with Integrity
Cons
- Under Delivered
- Vendor's Interest First
- Less Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Master Record Management
Role-Based Access Management
Data Export
Omni-Channel Information Delivery
Integration
Product Categorization & Relationships
Advanced Search and Filtering
Business Process Automation
Workflow and Approval Management
Data Syndication
Product Data Analytics
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Vendor Support
Ease of Customization
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Data Integration
inriver PIM Reviews
Lene S.
- Role: Consultant
- Industry: Construction
- Involvement: End User of Application
Submitted Dec 2025
To expensive
Likeliness to Recommend
What differentiates inriver PIM from other similar products?
It's a great system but much more expensive than other systems on the market.
What is your favorite aspect of this product?
When you know the system it's great to work with, due to search function and the structure af products and items
What do you dislike most about this product?
The pricing and the partners
What recommendations would you give to someone considering this product?
Fins a good PIM partner and get some in-house help in the start-up phase
Pros
- Efficient Service
- Saves Time
- Trustworthy
- Effective Service
Cons
- Less Generous
- Inhibits Innovation
- Slower Product Innovation
Kelcey L.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2025
Great software with an even better support team
Likeliness to Recommend
What differentiates inriver PIM from other similar products?
Their support team is top notch.
What is your favorite aspect of this product?
I believe it's a very user friendly platform. And I'll reiterate again how nice it was to have a great support team that we met with regularly.
What do you dislike most about this product?
Some of the Salesforce integrations could get a little complicated, but the support team was there to help.
What recommendations would you give to someone considering this product?
It is worth the price, and the great support you receive is a key differentiator.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Effective Service
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2025
centralizes product data well, but UI feels clunky
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
