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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

Drag and Drop Design

83

State Transformation

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Jared S.

  • Role: Sales Marketing
  • Industry: Recreation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Both user friendly and fully integratable!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is by far the easiest product to utilize for conducting surveys to prospective clientele and current members or clients in your business. It's simple templates for questionnaires allows you to determine the surveyees' interest in your product or service simply and allows a basic forum to discuss their concerns. These forms or questionnaires can be integrated to gmail and other google software. This makes it an easy option as opposed to non-google software.

What is your favorite aspect of this product?

The drag and drop simplicity of Google Forms makes it the most desirable.

What do you dislike most about this product?

The simplicity is also a dislike or conflict as well. For more advanced templates and functions, I may consider using typeform or a complicated software option. Forms doesn't have as many customizable options.

What recommendations would you give to someone considering this product?

Google Forms is great for ease of use and basic templates and designs. For more complexity, you'll have to look elsewhere. Know what you're looking for when you select this product. Analyze what your clientele pool will respond better too and try a couple of options to gauge responsiveness.

Pros

  • Fair
  • Altruistic
  • Helps Innovate
  • Reliable

Cons

  • Slower Product Innovation
  • Commodity Features
  • Less Inspiring

Anmol K.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Astonishing product, great features.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Unique features and the idea of getting information through it.

What is your favorite aspect of this product?

Ease of use and wide range of features

What do you dislike most about this product?

UI and usability of some features.

What recommendations would you give to someone considering this product?

Great product for eforms.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Vaishnavi A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use and amazing software

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use and security

What is your favorite aspect of this product?

User interface is really good and a amazing software for conducting surveys and Eforms

What do you dislike most about this product?

Nothing about dislike.

What recommendations would you give to someone considering this product?

Just give it a try.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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