What is Fusion Framework System?
The Fusion Framework System lets organizations visualize their business, products, and services from a customer perspective, creating a map of the day-to-day functions within the business that keep it running smoothly. Fusion’s platform provides easy, visual, and interactive ways to explore every aspect of the business, so organizations can identify single points of failure and key risks. With the Fusion Framework, organizations break down silos and become more resilient.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
2
Since last award
83 Plan to Renew
4
Since last award
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+64 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Fusion Framework System?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Unique Features
Cons
- Under Delivered
- Less Effective Service
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Import from MS Office
Business Impact Analysis (BIA)
Contact List
GRC Integration
Role-Based Access
Risk Assessment Management
Incident Response Planning
Mobile App Capability
Vendor Security Compliance
Data Encryption
Dependency Mapping
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Fusion Framework System Reviews
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Good reliable product
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
Trent W.
- Role: Consultant
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Easily customizable product. Great features.
Likeliness to Recommend
What differentiates Fusion Framework System from other similar products?
Using the Salesforce platform offers great customization potential for the product. The SAAS platform means that IT management is easy and reliable.
What is your favorite aspect of this product?
Ease of customization.
What do you dislike most about this product?
There are certain limitations with the Salesforce platform with no work around until Salesforce implements it.
What recommendations would you give to someone considering this product?
Definitely look into the benefits that a SAAS product can offer in terms of ease of management. The maturity of the Salesforce platform offers a stable and reliable product.
Pros
- Trustworthy
- Unique Features
- Acts with Integrity
- Transparent
Cons
- Less Effective Service
Brandon M.
- Role: Industry Specific Role
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Very customizable product
Likeliness to Recommend
What differentiates Fusion Framework System from other similar products?
Very customizable product
What is your favorite aspect of this product?
Ability to customize fields and interfaces easily with workflows
What do you dislike most about this product?
Does not have strong analytics built-in and focus on financial industry risk management. Lots of custom work is needed
What recommendations would you give to someone considering this product?
Having business-side administrators who are very comfortable with system administration and automation will be critical in helping to customize the product to fit your needs
Pros
- Efficient Service
- Caring
- Respectful
- Helps Innovate
Cons
- Under Delivered