What is Fusion Framework System?
The Fusion Framework System lets organizations visualize their business, products, and services from a customer perspective, creating a map of the day-to-day functions within the business that keep it running smoothly. Fusion’s platform provides easy, visual, and interactive ways to explore every aspect of the business, so organizations can identify single points of failure and key risks. With the Fusion Framework, organizations break down silos and become more resilient.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
2
Since last award
87 Plan to Renew
6
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Fusion Framework System?
Pros
- Unique Features
- Performance Enhancing
- Security Protects
- Enables Productivity
Cons
- Less Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Role-Based Access
Import from MS Office
Business Impact Analysis (BIA)
Contact List
Plan Management
Incident Response Planning
Dependency Mapping
GRC Integration
Mobile App Capability
Risk Assessment Management
Vendor Security Compliance
Vendor Capability Ratings
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Vendor Support
Fusion Framework System Reviews
- Role: Industry Specific Role
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Very customizable - to a fault
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Cons
- Less Effective Service
- Under Delivered
- Less Transparent
Cade O.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Dec 2022
A rich-featured platform
Likeliness to Recommend
What differentiates Fusion Framework System from other similar products?
Because it is very adaptable and customizable, based on our risk models, we have incredibly particular criteria, and this platform enables us to satisfy every one of them. This is the best business continuity software system I have ever used, and I have used many of them. The system is simple to configure based on internal workflows.
What is your favorite aspect of this product?
They gave me what I requested. Of course, every client would like this approach. The incident management object is one of my favorites. Thanks to the flexibility and analytics, we can collect statistics about our activity and drill down as much as we want. Using the custom report generator, reports may be generated for any field. Records can look up to one another, enhancing visibility for crucial processes from a business, system, or vendor perspective.
What do you dislike most about this product?
I wish Fusion were more customer-centric because support is scarce and rigid. A learning curve is necessary. Users may need clarification on permissions and security because settings can be made at the field level, in permission groups, or profiles. Difficulty in navigation and use. It would be challenging to allow infrequent users to use this programmer to update plans and documents because it is not.
What recommendations would you give to someone considering this product?
Questions are answered promptly by the customer service team, and system changes are frequently made to strengthen and improve them. Dashboards that show enterprise-wide status updates. Its database allows us to link data from BC to DR, perform reports, and is user-friendly for internal clients and customers. Fusion has outstanding functionality that is diverse. very flexible
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Oct 2022
A great product, easy to use and powerful data
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy