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FastSpring

FastSpring

8.5 / 10
Category
FastSpring
8.5 / 10

What is FastSpring?

FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring’s full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam.

Company Details


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Awards & Recognition

FastSpring won the following awards in the B2B eCommerce category

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FastSpring Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FastSpring.

89 Likeliness to Recommend

99 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FastSpring?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Payment Processing

87

Content Localization

86

ERP Integration

86

Shopping Cart Management

86

Catalog Management

85

Guided Selling

84

Multi-Language Support

83

Order Management

83

Content Management

82

Integrated Search

81

Reporting and Analytics

80

Vendor Capability Ratings

Average 83

Ease of Customization

98

Ease of Implementation

98

Ease of IT Administration

98

Quality of Features

98

Availability and Quality of Training

96

Ease of Data Integration

96

Product Strategy and Rate of Improvement

96

Breadth of Features

94

Vendor Support

94

Business Value Created

93

Usability and Intuitiveness

91

FastSpring Reviews

Vijay D.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2024

Awesome Tool for Digital Product & Software

Likeliness to Recommend

9 / 10

What differentiates FastSpring from other similar products?

It's best for online selling and management of your digital product like software and video

What is your favorite aspect of this product?

I first ever find product like this which helping to grow your digital product business

What do you dislike most about this product?

It's a bit difficult to use for a new user and also need update in software

What recommendations would you give to someone considering this product?

It's best application for digital product sales and marketing handling

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Ralf K.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Procurement Efficiency with FastSpring's

Likeliness to Recommend

9 / 10

What differentiates FastSpring from other similar products?

FastSpring stands out for its comprehensive purchase order management tools and automated invoicing workflows. FastSpring offers a centralized hub for all procurement activities, including vendor selection, order placement, receipt tracking, and payment processing. Its customization options also allow for tailoring workflows to organizational needs.

What is your favorite aspect of this product?

I appreciate FastSpring's intuitive interface for generating purchase requisitions and converting them into orders with a click. I also like how it streamlines invoice approval through digital routing. FastSpring simplifies order tracking and speeds up billing by integrating with accounting software.

What do you dislike most about this product?

Expanding its supplier database could offer additional value. Currently, users must manually add new partners, but integrating vendor directories would simplify onboarding.

What recommendations would you give to someone considering this product?

FastSpring significantly boosts process efficiency with its automated order and invoicing cycles. Procurement teams managing high purchase volumes find FastSpring invaluable as it allows them to focus on strategic tasks instead of manual work. The time savings more than offset the cost.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Rahul B.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use its integration

Likeliness to Recommend

8 / 10

What differentiates FastSpring from other similar products?

Its accessibility and ease usage

What is your favorite aspect of this product?

Catalogue management and payment management

What do you dislike most about this product?

Nothing as of now.. may be in future

What recommendations would you give to someone considering this product?

Good product, worthy for money

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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