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What is Epic?

The award-winning Epic EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.

Company Details


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Awards & Recognition

Epic won the following awards in the Electronic Medical Records category

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Epic Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Epic.

81 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Epic?

7% Negative
9% Neutral
84% Positive

Pros

  • Security Protects
  • Respectful
  • Reliable
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 79

Medical Management

100

Ambulatory EHR

94

Evaluation and Management Coding

87

Cloud Hosting

85

Handwriting Recognition

84

Clinical Flow

83

Meaningful Use Certification

82

Patient Portal

82

Compliance Tracking

82

Voice Recognition

80

Medical Charting

80

Vendor Capability Ratings

Average 75

Ease of IT Administration

88

Product Strategy and Rate of Improvement

85

Business Value Created

84

Quality of Features

84

Availability and Quality of Training

81

Ease of Customization

79

Breadth of Features

77

Ease of Data Integration

74

Usability and Intuitiveness

70

Ease of Implementation

69

Vendor Support

65

Epic Reviews

Jagadish P.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Epic is best user friendly healthcare software

Likeliness to Recommend

8 / 10

What differentiates Epic from other similar products?

Epic as something called Brain which is fantastic features and gives you reminder of every outstanding task. User always like it.

What is your favorite aspect of this product?

Epic as something called Brain which is fantastic features and gives you reminder of every outstanding task. User always like it because it fast.

What do you dislike most about this product?

I don't have any dislike about EPIC.

What recommendations would you give to someone considering this product?

Use it and you will get the best user friendly experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Martin K.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Epic, a fantastic EHR software!

Likeliness to Recommend

9 / 10

What differentiates Epic from other similar products?

Epic software has excellent features such as patient demographics, scheduling, the patients' portal and appointment management tools.

What is your favorite aspect of this product?

The Document Management and Referral features. These have made it easier to manage patients.

What do you dislike most about this product?

I have no any dislikes for the Epic software. The platform is self sustaung

What recommendations would you give to someone considering this product?

Please go for it! Implent

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Very straightforward, keeps charts organized.

Likeliness to Recommend

9 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
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