What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceConfluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Confluence.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Fair
- Reliable
- Performance Enhancing
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Resource Management
Workflow Management
Planning and Scheduling
Reporting
Time & Expense Tracking
Hierarchical Task Management
Dependency and Milestone Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 9.2
View Confluence in this category (opens in a new tab)
Document Management
Translation missing: en.product_page.ratings.score 8.8
View Confluence in this category (opens in a new tab)
Knowledge Management
Translation missing: en.product_page.ratings.score 8.7
View Confluence in this category (opens in a new tab)
Confluence Reviews
FENIET S.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2024
Collaborative tool to share process easily
Likeliness to Recommend
What differentiates Confluence from other similar products?
User-friendly, easy to understand how it works in few minutes
What is your favorite aspect of this product?
Being able to manage pages and sub-pages and sharing access to a dedicated department so everyone can share knowledge or learn
What do you dislike most about this product?
A way to manage document versions would be appreciated
What recommendations would you give to someone considering this product?
Make sure to name a referent so they can show all department the benefits of this tool for the whole company
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Susanne G.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Sep 2024
"Fantastic Collaboration Program!"
Likeliness to Recommend
What differentiates Confluence from other similar products?
It makes it easy to create and manage documentations for projects and knowledge base for collaboration.
What is your favorite aspect of this product?
It provides user friendly interface and its implementation is easy to our system.
What do you dislike most about this product?
We have been frequently using it for creating documentation for projects and have not faced any issue till now.
What recommendations would you give to someone considering this product?
Fantastic app with project task collaboration. I highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pablo Rafael P.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2024
Please Improved Mobile Experience
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence differentiates itself with its deep integration with Atlassian tools, robust collaboration features, and extensive customization options for documentation and project management.
What is your favorite aspect of this product?
My favorite aspect of Confluence is its seamless integration with other Atlassian products, which enhances project management and team collaboration.
What do you dislike most about this product?
What I dislike most about Confluence is its complex user interface, which can be overwhelming for new users.
What recommendations would you give to someone considering this product?
I recommend Confluence for its strong integration with Atlassian tools and flexible documentation capabilities. However, be prepared for a learning curve due to its complex interface. Consider investing time in training to fully leverage its features.
Pros
- Respectful
- Inspires Innovation
- Caring
- Saves Time
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
