What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceConfluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Confluence.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Reliable
- Respectful
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Configurable Knowledge Repository
Role-Based Access
Intelligent Search
Workflow and Approval Management
Version Control
Rich Text Editor
Cataloging
Multiple File Type Support
API Integration
Reporting and Analytics
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 9.1
View Confluence in this category (opens in a new tab)
Project Management - Enterprise
Translation missing: en.product_page.ratings.score 9.0
View Confluence in this category (opens in a new tab)
Document Management
Translation missing: en.product_page.ratings.score 8.7
View Confluence in this category (opens in a new tab)
Confluence Reviews
Sahil K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Best product to maintain project related documents
Likeliness to Recommend
What differentiates Confluence from other similar products?
Haven't used any other product other than Confluence, so can't really what really differentiates Confluence from other products. But I can assure that it is one of the best product for maintaining documents at one place so that everyone within the organization can access it.
What is your favorite aspect of this product?
I really like the feature that everyone within the organization who has the access to the document can collaborate on it.
What do you dislike most about this product?
Nothing to dislike about this product.
What recommendations would you give to someone considering this product?
Confluence is one of the best product for maintaining documents at one place so that everyone within the organization can access it. Every organization should use it. It is a very useful and important product.
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Fair
Nabeel s.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Great product for KT in corporate
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence distinguishes itself by fostering seamless knowledge sharing and collaboration, empowering teams to create and organize content effortlessly. Its integration with Jira and other Atlassian tools streamlines project documentation and enhances cross-team communication. With customizable templates and an intuitive interface,
What is your favorite aspect of this product?
I find Confluence's ability to facilitate seamless knowledge sharing and collaboration particularly valuable. Its intuitive interface and integration with other Atlassian tools enhance productivity and foster innovation within teams.
What do you dislike most about this product?
Some users may find the learning curve associated with mastering Confluence's features and customization options challenging. Additionally, occasional performance issues or bugs could disrupt workflow efficiency, impacting user experience negatively.
What recommendations would you give to someone considering this product?
When considering Confluence, prioritize open communication to understand team needs. Invest in user training for effective utilization. Continuously adapt features to match evolving workflows.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Zethi B.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Goodbye to scattered notes.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence's ability to integrate with a range of our most used software programs makes our knowledge management processes, a lot efficient and I believe this differentiates it from other alternatives. Using Confluence in conjunction with other software tools , enable us consolidate data from multiple sources into Confluence , making important team and departmental operational information easy to access from anywhere.
What is your favorite aspect of this product?
Conflience's in-built document management feature appeals to me most and it is a major reason why we use Confluence for knowledge management. Its in-built document management feature makes it simple and convenient to organise, save and share documentations from one central location. Ensuring that all members of my team can access important work information when they are needed.
What do you dislike most about this product?
For a knowledge management program, I think collaboration on Confluence is very limited and narrow. Confluence also offers limited customisation options for content workflow tracking.
What recommendations would you give to someone considering this product?
Confluence helped my team turn scattered notes into meaningful, helpful information .
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
