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What is BenchmarkONE?

Simple, yet elegantly intelligent, BenchmarkONE (formerly Hatchbuck) automates your sales and marketing efforts overnight. Turn emails into conversations, website visitors into handshakes, and customers into raving fans with all-in-one sales & marketing software.

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Awards & Recognition

BenchmarkONE won the following awards in the Marketing Platforms - Midmarket category

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BenchmarkONE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BenchmarkONE.

86 Likeliness to Recommend

87 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BenchmarkONE?

0% Negative
15% Neutral
85% Positive

Pros

  • Reliable
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 78

Marketing Analytics

83

Advanced Campaign Management

82

Social Media Marketing Management

82

Email Marketing Automation

81

Community Marketing Management

76

Marketing Workflow Management

76

Marketing Operations Management

75

Multi Channel Integration

74

Advanced Data Segmentation

70

Marketing Asset Management

69

Mobile Marketing Management

64

Vendor Capability Ratings

Average 76

Usability and Intuitiveness

100

Vendor Support

100

Quality of Features

98

Availability and Quality of Training

87

Ease of Customization

87

Product Strategy and Rate of Improvement

87

Business Value Created

86

Breadth of Features

85

Ease of IT Administration

75

Ease of Data Integration

72

Ease of Implementation

62

BenchmarkONE Reviews

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Features don’t disappoint. User friendly. Good CSR

Likeliness to Recommend

10 / 10

Pros

  • Saves Time
  • Helps Innovate
  • Effective Service
  • Appreciates Incumbent Status

Patti P.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Nice value for starter CRM.

Likeliness to Recommend

7 / 10

What differentiates BenchmarkONE from other similar products?

Not much at all. It’s a good value.

What is your favorite aspect of this product?

Ease of learning platform.

What do you dislike most about this product?

Not very flexible.

What recommendations would you give to someone considering this product?

Good starter CRM

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Transparent
  • Less Friendly Negotiation
  • Security Frustrates
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Amazing Product! Gives me immense value add daily!

Likeliness to Recommend

10 / 10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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