Software Reviews Shared/Offerings | Info-Tech Research Group

6/19 in Digital Workplace

Response
Distribution
25Reviews

Axero Holdings LLC

Axero Solutions

From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.

8.8

Composite Score

Composite
Score

9.1

CX Score

CX
Score

+94

Emotional Footprint

Emotional
Footprint

89%

Likeliness to Recommend

Likeliness
to Recommend

6/19 in Digital Workplace

Response
Distribution
25Reviews

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Category Features
  • App Delivery and Access
  • |
  • Blog Support
  • |
  • Branded Premium Mobile
  • |
  • Broadcast to TVs
  • |
  • Calendars
  • |
  • Chatbot
  • |
  • Customizable Branding
  • |
  • Department Zones
  • |
  • Discussion Forums
  • |
  • Document Management
  • |
  • Employee Directory
  • |
  • Employee Engagement
  • |
  • End-User Workflow Customization
  • |
  • File Sharing Collaboration
  • |
  • Home Page
  • |
  • Instant Messaging
  • |
  • Integrations
  • |
  • Interactive Organizational Chart
  • |
  • Knowledge Library
  • |
  • Listings
  • |
  • Mobile App
  • |
  • Networked Enterprise
  • |
  • News Feed
  • |
  • Reporting and Analytics
  • |
  • Safety Check
  • |
  • Single Sign-On (SSO)
  • |
  • Task Management
  • |
  • Virtual Floor Plans
  • |
  • Virtual Offices
  • |
  • Wiki Support
  • |
  • Workflow & Approvals

Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Neutral
8 / 10

Industry Specific Role

Easy to use, flexible, great range of features

Vendor Capability Satisfaction

  • 3
  • Business Value Created
  • 4
  • Breadth of Features
  • 4
  • Quality of Features
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Usability and Intuitiveness
  • 2
  • Vendor Support
  • 3
  • Ease of Data Integration
  • 3
  • Ease of IT Administration
  • 4
  • Ease of Customization
  • 2
  • Availability and Quality of Training
  • 2
  • Ease of Implementation

Product Feature Satisfaction

  • 3
  • Calendars
  • 3
  • Discussion Forums
  • 3
  • Employee Engagement
  • 3
  • Reporting and Analytics
  • 4
  • News Feed
  • 4
  • Employee Directory
  • 4
  • Integrations
  • 4
  • Home Page
  • -
  • Blog Support
  • -
  • Document Management
  • -
  • End-User Workflow Customization
  • -
  • File Sharing Collaboration
  • -
  • Instant Messaging
  • -
  • Task Management
  • -
  • Wiki Support
  • -
  • App Delivery and Access
  • -
  • Mobile App
Neutral
8 / 10

Information Technology

Great Program for Small Business

Vendor Capability Satisfaction

  • 4
  • Business Value Created
  • 3
  • Breadth of Features
  • 3
  • Quality of Features
  • 4
  • Product Strategy and Rate of Improvement
  • 3
  • Usability and Intuitiveness
  • 4
  • Vendor Support
  • 3
  • Ease of Data Integration
  • 3
  • Ease of IT Administration
  • 4
  • Ease of Customization
  • 4
  • Availability and Quality of Training
  • 3
  • Ease of Implementation

Product Feature Satisfaction

  • 2
  • App Delivery and Access
  • 2
  • Mobile App
  • 2
  • File Sharing Collaboration
  • 3
  • Blog Support
  • 3
  • Calendars
  • 3
  • Document Management
  • 3
  • Employee Directory
  • 3
  • Employee Engagement
  • 3
  • Task Management
  • 3
  • Wiki Support
  • 3
  • Reporting and Analytics
  • 3
  • Integrations
  • 4
  • Discussion Forums
  • 4
  • Home Page
  • 4
  • News Feed
  • -
  • End-User Workflow Customization
  • -
  • Instant Messaging
Recommends
9 / 10

Finance

Perfect Digital Workplace Solution

Vendor Capability Satisfaction

  • 4
  • Business Value Created
  • 4
  • Breadth of Features
  • 3
  • Quality of Features
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Usability and Intuitiveness
  • 4
  • Vendor Support
  • 4
  • Ease of Data Integration
  • 4
  • Ease of IT Administration
  • 3
  • Ease of Customization
  • 3
  • Availability and Quality of Training
  • 4
  • Ease of Implementation

Product Feature Satisfaction

  • 2
  • Reporting and Analytics
  • 3
  • App Delivery and Access
  • 3
  • Blog Support
  • 3
  • Document Management
  • 3
  • Employee Engagement
  • 3
  • End-User Workflow Customization
  • 3
  • File Sharing Collaboration
  • 3
  • Integrations
  • 3
  • Mobile App
  • 3
  • News Feed
  • 3
  • Wiki Support
  • 3
  • Workflow & Approvals
  • 4
  • Calendars
  • 4
  • Discussion Forums
  • 4
  • Employee Directory
  • 4
  • Home Page
  • 4
  • Instant Messaging
  • 4
  • Task Management
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