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Athenahealth

AthenaCommunicator

6.7 / 10
Category
AthenaCommunicator
6.7 / 10

What is AthenaCommunicator?

Connect with your patients, wherever they are, with patient engagement services that enhance care and reduce no-shows.

Company Details


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AthenaCommunicator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AthenaCommunicator.

84 Likeliness to Recommend

87 Plan to Renew

72 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AthenaCommunicator?

10% Negative
3% Neutral
87% Positive

Pros

  • Inspires Innovation
  • Efficient Service
  • Respectful
  • Client Friendly Policies

Cons

  • Under Delivered

Feature Ratings

Average 78

Patient/ Physician Scheduling

82

Patient Tracking

80

Admissions Management

80

Discharge Management

79

Bed Management

77

Patient Portal

76

Referral Management

76

Patient Flow Management

75

Wait Time Tracking

75

Patient Engagement

74

Medical Billing

74

Vendor Capability Ratings

Average 76

Ease of Data Integration

88

Ease of Customization

86

Ease of IT Administration

86

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Vendor Support

78

Breadth of Features

77

Business Value Created

75

Quality of Features

75

Availability and Quality of Training

65

AthenaCommunicator Reviews

Isaac L.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Swift Information management Tool

Likeliness to Recommend

9 / 10

What differentiates AthenaCommunicator from other similar products?

AthenaCommunicator keeps all the information for clients, who are patients and this multiplies the reliablity and privacy..

What is your favorite aspect of this product?

AthenaCommunicator helps users to integrate with the insurance companies for claim management .

What do you dislike most about this product?

AthenaCommunicator has managed the information details of patients from any source.

What recommendations would you give to someone considering this product?

AthenaCommunicator is quality and confidential information management tool.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Effective Service

Chetna J.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Secure Patient Managing Platform.

Likeliness to Recommend

9 / 10

What differentiates AthenaCommunicator from other similar products?

AthenaCommunicator has the health specialist scheduling and time planning, making all the health cases resolved. Besides, AthenaCommunicator has genuine prescription measures from the correct medical professionals.

What is your favorite aspect of this product?

AthenaCommunicator has enhanced an efficient admission processes, where incredible plans and suitable measures are deployed. Further, AthenaCommunicator has a fruitful communication method, that increases the number of interactions made in the business.

What do you dislike most about this product?

AthenaCommunicator has the concern of the health facility and that of the patient, hence, there is proper determination in controlling the operations and the services rendered to the community.

What recommendations would you give to someone considering this product?

AthenaCommunicator is the choice for managing the patients demands, and allows proper services to be utilized and initiated. The functionality of the hospital is precisely supported by AthenaCommunicator.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2021

Amazing product for small bussiness

Likeliness to Recommend

10 / 10

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Inspires Innovation
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