ALICE Receptionist

Mobile

Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Badge Printing

Automatically print badges during visitor sign in.

Dashboards, Analytics and Reporting

Real-time visitor dashboard to display visitor records, real-time sign in/outs, visitor trend analytics, employee directory, active notification etc.

API Integration

Has API so that it can integrate with other apps such as Email, Slack, Microsoft Teams, File Sharing Software, CRM, Recruiting programs etc.

Visitor Authentication and Monitoring

The ability to identify and provide specific access levels to visitors based on role and monitor visitors arrivals and departures.

Electronic Signatures

Form signatures such as NDAs can be captured, stored and reported electronically.

Real-Time Alerts and Notifications

Ability to alert the host or guests of visitor arrivals and departures, security or safety information.

Registration Management

Includes online and onsite registration, self-registration, photo capture and customizable sign-in flows.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.