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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

87 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
10% Neutral
79% Positive

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 79

Payroll Administration

83

Employee Record

82

Workforce Planning

81

Time and Attendance

80

Benefits Administration

80

Position Management

79

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Breadth of Features

80

Ease of Implementation

79

Ease of IT Administration

78

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

77

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

71

ADP Workforce Now Reviews

Zach K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great payroll/benefits solution

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Intuitive GUI

What is your favorite aspect of this product?

Services performed as expected. No issues unlike previous payroll/benefits provider.

What do you dislike most about this product?

Can't select multiple pay statements to batch download

What recommendations would you give to someone considering this product?

Great payroll/benefits solution if you have the spend

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tim C.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Employee management platform"

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

It is an easy to use program, and it has many functions that are very helpful, in these aspects it is much better than other programs.

What is your favorite aspect of this product?

The ADP Workforce Now system has been my go-to for more than five years now. I like the product's robustness and the fact that it includes everything I need in its Human Capital Management (HCM) bundle. The whole life cycle of an employee, from the time they are hired to the time they are off-boarded, is included in the suite. I have access to all HR, Payroll, and Benefits reports. In addition to having a time and attendance module, this platform is really well-designed.

What do you dislike most about this product?

After ADP does an update, the system may go down. Unfortunately, ADP does not provide any information on when the system will be operational during these hours. Using the Bridge is the only way to find the answers you need. It's a huge pain in the rear. Only a few times a year does this happen! If you have an urgent tax problem, it is recommended to file a case with your Representative as well as uploading the tax notices to your account.

What recommendations would you give to someone considering this product?

All of your HR and Payroll requirements may be met by ADP in one spot! All federal and state requirements may be met without having to log in to different platforms.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Gerard M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Efficient software for human resource management

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

We were looking for a software that would provide services that cover the administrative needs of human resources, and we found it in ADP workforce, something that we did not have with the previously used software.

What is your favorite aspect of this product?

This wonderful software integrates all the needs that we have in the company, regarding the characteristics in the area of human resources, compliance with rules imposed by the company, talents, workforce, payroll, benefits, time management, schedules, vacations, days off due to illness, holidays, among others, facilitating changes and being very helpful for our company.

What do you dislike most about this product?

Nothing negative to add so far.

What recommendations would you give to someone considering this product?

With availability 24 hours a day, from any location, either outside or inside the country. The changes and editions of information and employee data will be updated immediately, being everything in the same place, offering ease when searching for information.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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