vendor management
Blueprint
IT continues to "outsource" to cloud, managed service, and other providers. As a result, IT (and the organization as a whole) becomes more reliant on these vendors, and vendor management becomes increasingly necessary to manage the relationships and manage the risks. Implementing a vendor management initiative is no longer a luxury, it is a necessity.
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Book NowElevate Your Vendor Management Initiative
Blueprint: Vendor Management
Once your vendor management initiative (VMI) has been operating for a while, it's time to take the next step in its evolution. It's time to transform the VMI from tactical to strategic to maximize its impact and value. This blueprint will help you elevate your VMI with a cyclical approach that...
Elevate – OPEN Model Customer Positioning Tool
Tool: Vendor Management
This tool helps you objectively identify how your vendors perceive your organization as one of their customers.
Elevate – MVP Model Vendor Classification Tool
Tool: Vendor Management
This contemporary vendor classification tool also helps you objectively determine which vendors are the most important ones to your organization, but it provides additional flexibility in its framework.
Elevate – COST Model Vendor Classification Tool
Tool: Vendor Management
This classic 2x2 tool helps you objectively determine which vendors are the most important ones to your organization from a vendor management perspective.
Elevate – Tools and Templates Compendium
Tool: Vendor Management
This compendium contains 12 tools and templates to continue building and running your vendor management initiative.
Jump Start Your Vendor Management Initiative
Blueprint: Vendor Management
IT continues to "outsource" to cloud, managed service, and other providers. As a result, IT (and the organization as a whole) becomes more reliant on these vendors, and vendor management becomes increasingly necessary to manage the relationships and manage the risks. Implementing a vendor...
Jump – Phase 2 Vendor Risk Assessment Tool
Tool: Vendor Management
This tool provides a basic framework to identify, measure, monitor, and report the risk associated with your important vendors.
Jump – Phase 2 Vendor Classification Tool
Tool: Vendor Management
This tool helps you objectively determine which vendors are the most important vendors to your organization from a vendor management perspective.
Jump – Phase 2 Tools and Templates Compendium
Tool: Vendor Management
This compendium contains 11 essential tools and templates to help you build and run your vendor management initiative.
Jump – Phase 1 Tools and Templates Compendium
Tool: Vendor Management
This compendium contains 9 tools and templates to build the foundation for your vendor management initiative.
Fast Track Tool: Select and Evaluate Vendors
Tool: Small Enterprise Resources
Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with, and ongoing management of vendors or suppliers, and is an essential part of the IT management process.
The Vendor Management process includes the identification, selection, contracting with, and ongoing management of vendors or suppliers, and is an essential part of the IT management process.Vendor Management has four steps: Plan the Purchase. Identify Vendor Candidates. Obtain Proposals.
Fast Track Tool: Manage Vendor Performance
Tool: Small Enterprise Resources
Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor, measuring performance against these targets, and promptly addressing issues and gaps between the actual and the target performance.
Manage Vendor Performance has three steps: Establish Performance Measurement Process. Evaluate and Improve Performance. Renew, Renegotiate or Terminate Contract. When you have completed the first two steps, you will have a solid basis for ensuring that the vendor is meeting their obligations and that any issues are resolved in a timely manner.
Proactively Identify and Mitigate Vendor Risk
Blueprint: Vendor Management
CIOs are faced with increasing pressure to successfully deliver IT projects that meet business needs on time and within budget while depending on many new and unproven technology vendors. Priorities are often focused on daily tasks, leading to increased risks that can turn into consequences....
Vendor Risk Management Maturity Assessment Tool
Tool: Vendor Management
The Vendor Risk Management Maturity Assessment Tool helps determine where your current risk management strategies are on a scale of ad hoc to optimized.
Vendor Risk Profile and Assessment Tool
Tool: Vendor Management
Use this tool to assess the risk exposure of your top 20 vendors.
Capture and Market the ROI of Your VMO
Blueprint: Vendor Management
Calculating the impact or value of a vendor management office (VMO) can be difficult without the right framework and tools. In addition to quantifying the VMO’s contributions, they must be conveyed internally so that other departments understand the VMO’s impact on and benefits to the entire...
VMO Internal Client Satisfaction Survey
Tool: Vendor Management
This tool allows the VMO to obtain a net promoter score from its internal stakeholders.
Cut Cost Through Effective IT Category Planning
Blueprint: Vendor Management
An IT category plan identifies the most significant opportunities for IT to cut costs by using a well thought out approach to vendor negotiations that is not reactive or ad hoc. The IT category plan provides focus to identify how your IT vendor spend is allocated across hardware, software,...
IT Category Plan
Tool: Vendor Management
Use this tool to create your IT category plan. This tool will assist you in identifying and prioritizing your sourcing initiatives and negotiations with your IT vendors.
Identify and Manage Operational Risk Impacts on Your Organization
Blueprint: Vendor Management
Organizations need to be aware of the operational damage vendors may cause, to plan around those impacts effectively.
Operational Risk Impact Tool
Tool: Vendor Management
Use this tool to help identify and quantify the operational impacts of negative vendor actions.
Identify and Manage Security Risk Impacts on Your Organization
Blueprint: Vendor Management
It is time to start looking at risk realistically and move away from “trust but verify” toward zero trust.
Security Risk Impact Tool
Tool: Vendor Management
Use this tool to help identify and quantify the security impacts of negative vendor actions.
Identify and Manage Strategic Risk Impacts on Your Organization
Blueprint: Vendor Management
Organizations must evolve their strategic risk assessments to be more adaptive to respond to global changes in the market. Ongoing monitoring of the market and the vendors tied to company strategies is imperative to achieving success.
Strategic Risk Impact Tool
Tool: Vendor Management
Use this tool to help identify and quantify the strategic impacts of negative vendor actions.
Understand Common IT Contract Provisions to Negotiate More Effectively
Blueprint: Vendor Management
Info-Tech’s guidance and insights will help you navigate the complex process of contract review and identify the key details necessary to maximize the protections for your organization.
Contract Review Tool
Tool: Vendor Management
Use this tool as a checklist and progress tracker when reviewing and negotiating IT contracts.
Looking at Risk in a New Light: The Six Pillars of Vendor Risk Management
Blueprint: Vendor Management
Organizations must evolve their risk assessments to be more adaptive to respond to changes in the global market. Ongoing monitoring and continual assessment of vendors’ risks is crucial to avoiding negative impacts.
Comprehensive Risk Impact Tool
Tool: Vendor Management
Use this tool to help identify and quantify the impacts of negative vendor actions.
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