Build a Chatbot Proof of Concept - Infrastructure & Operations Blueprint

Lay the groundwork for a successful chatbot proof of concept while keeping business goals up front by implementing the proper metrics, gathering requirements for chatbot integration, choosing ticket candidates, and laying the roadmap for implementation before the vendor arrives on site.

Drive Customer Convenience by Enabling Text-Based Customer Support - Applications Blueprint

This blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support.

Build a Winning Business Process Automation Playbook - Applications Blueprint

Automation is not the silver-bullet solution to your workforce productivity challenges. Optimization and automation must be used together to remove root-cause inefficiencies and best utilize the features and capabilities of your automation solutions.

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019