Your organization needs to:
- Define an automation suite for the business.
- Specify the business goals for your automation suite.
- Roadmap your automation modules to continually grow your automation platform.
- Identify how an automation suite can help the organization improve.
Start small and do it right:
- Assess if a particular solution works for your organization and continually invest in it if it does before moving onto the next solution.
- Overwhelming your organization with a plethora of automation solutions can lead to a lack of management for each solution and decrease your overall return on investment.
Impact and Result
- Define your automation suite in terms of your business goals.
- Take stock of what you have now: RPA, AIOps, chatbots.
- Think about how to integrate and optimize what you have now, as well as roadmap your continual improvement.