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Prepare for Cognitive Service Management

Artificial Intelligence (AI) comes to ITSM tool suites.

Understand the artificial intelligence tool-offering built into the cognitive service management suites, and how they can benefit your organization.


Your Challenge

ITSM tool vendors are embedding digital automation, artificial intelligence, and machine learning tools into service management tool suites. These new “cognitive service management” tools promise to produce new levels of agility, productivity and efficiency.


Talk to our analyst about this research

Be recognized for your expertise! Participate in an expert interview with one of our analysts and we will acknowledge your contribution in an upcoming publication.

Each interview lasts approximately 30 minutes to 1 hour and provides you with the opportunity to share your best practices, opinions, tools or templates with your peers.

Analyst Interview

Search Code: 85343
Published: March 19, 2018
Last Revised: March 19, 2018