Info-Tech’s Best Research for Government 2026
IT leaders are looking to address the uncertainties facing Government.
The public sector and governments across all levels are under pressure to modernize while maintaining trust, security, and accountability. As citizen expectations rise and complexity grows, IT leaders must balance modernization, workforce transformation, and service delivery at scale. In this research-driven guide, you’ll discover the priorities shaping Government IT today.
We’ve consolidated the most critical research for IT leaders in Government in 2026 to address these challenges:
- The need to demonstrate clear IT value and accountability for outcomes.
- Ongoing modernization of legacy systems and infrastructure.
- Workforce transformation and persistent talent shortages in IT.
- Increasing demand for digital services and data-driven decision-making.
- Accelerating digital transformation and innovation.
Info-Tech's Best Research for Government 2026
IT leaders are looking to address the uncertainties facing Government.
Info-Tech's Best Research for Government 2026
IT leaders are applying research-driven insights to tackle the unique challenges they face in Government
The public sector and governments across all levels are under pressure to modernize while maintaining trust, security, and accountability. As citizen expectations rise and complexity grows, IT leaders must balance modernization, workforce transformation, and service delivery at scale.
We've consolidated the most critical research for IT leaders in Government in 2026 to address these challenges:
- The need to demonstrate clear IT value and accountability for outcomes.
- Ongoing modernization of legacy systems and infrastructure.
- Workforce transformation and persistent talent shortages in IT.
- Increasing demand for digital services and data-driven decision-making.
- Accelerating digital transformation and innovation.
Top Trends and Priorities for Government
"We make your IT department more professional, and we make your IT professionals the best."
Cole Cioran
Senior Managing Partner
Info-Tech Research Group
Hillory Courtney
Senior Managing Partner
Info-Tech Research Group
Tom Hawley
Senior Managing Partner
Info-Tech Research Group
1
Drive accountability for the delivery of value
Build a value-driven framework to establish comprehensive policies and directives.
2
Build an agile and high-performing IT workforce
Implement structured learning and development.
3
Continuously modernize apps and infrastructure
Adopt a modernization framework and foster continuous learning and adaptation.
4
Differentiate with the power of data
Build a strategy to integrate data and continuously improve data quality.
5
Accelerate digital transformation
Create a strategy for technology innovation.
6
Embrace the digital delivery umbrella
Overhaul your policies and encourage cross-departmental collaboration.
7
Automate government services
Implement business process automation and adopt AI solutions.
8
Foster innovation and collaboration
Strategically build community and adopt new delivery models.
9
Strengthen cybersecurity to combat new threats
Implement advanced threat detection and response.
10
Transform IT procurement to accelerate delivery
Establish strategic vendor management.
11
Strengthen cybersecurity practices
Create a comprehensive cybersecurity strategy.
12
Empower digital government
Identify the value streams and use cases that provide the most value.
13
Effectively integrate AI
Develop an AI strategy and identify and prioritize use cases.
14
Modernize IT
Establish a digital application vision.
15
Attract and retain IT talent
Understand workforce trends and impacts.
16
Manage valuable data assets
Align data management with strategic plans.
17
Transform communities
Embrace AI solutions and geographic information systems (GIS).
18
Manage vendors and contracts
Craft a vision and governance structure.
19
Master the cloud
Conduct a comprehensive assessment and architecture design.
20
Improve public safety
Focus on capabilities and value.
21
Strengthen digital identity
Centralize the identity access management system and role-based access control model.
22
Enhance application portfolio management
Prioritize continuous modernization and rationalization.
23
Master adaptive delivery
Access real-time troubleshooting and expert guidance.
24
Transform the CIO role
Build strategic alignment and vendor management.
Drive accountability for the delivery of value
Challenge:
Bridge the IT value gap.
Why It Matters:
Unlock strategic success.
Solution:
Build a value-driven framework. Establish comprehensive policies and directives.
1
Technology Research
Government
Andy Best
Research Director
Scott Winslow
Principal Research Director
Featured Research
Optimize IT Governance for Dynamic Decision-Making
Hold the Line to Drive Government IT Forward
Build an agile and high-performing IT workforce
Challenge:
Navigate the talent transformation.
Why It Matters:
Empower the future.
Solution:
Implement structured learning and development. Build integrated teams and automation.
2
Technology Research
Government
Andy Best
Research Director
Scott Winslow
Principal Research Director
Featured Research
Hold the Line to Drive Government IT Forward
Continuously modernize apps and infrastructure
Challenge:
Rise to meet the modernization imperative.
Why It Matters:
Drive digital excellence.
Solution:
Adopt a modernization framework. Foster continuous learning and adaptation.
3
Technology Research
Government
Andy Best
Research Director
Scott Winslow
Principal Research Director
Featured Research
Identify the Impact of Technical Debt on Government Department/Agency IT Operations
Differentiate with the power of data
Challenge:
Face the data dilemma.
Why It Matters:
Gain a data-driven strategic advantage.
Solution:
Build a strategy to integrate data. Continuously improve data quality.
4
Technology Research
Government
Andy Best
Research Director
Scott Winslow
Principal Research Director
Featured Research
Navigate IT Priorities Through Leadership Shifts
Interoperability: The True Power Behind the Digital Front Door
Accelerate digital transformation
Challenge:
Navigate the complexity of digital transformation.
Why It Matters:
Harness the power of digital innovation.
Solution:
Create a strategy for technology innovation. Foster continuous innovation and adaptation.
5
Technology Research
Government
Andy Best
Research Director
Scott Winslow
Principal Research Director
Featured Research
Exponential IT Research Center
Maximize the Value of IT Across Enterprise Portfolios
The CIO Playbook: 8 Secrets & 12 Steps to Systematically Achieve IT Excellence
Embrace the digital delivery umbrella
Challenge:
Overcome legacy processes.
Why It Matters:
Unify excellence.
Solution:
Overhaul your policies. Encourage cross-departmental collaboration.
6
Technology Research
Government
Andy Best
Research Director
Scott Winslow
Principal Research Director
Featured Research
Develop a Flexible IT Funding Model
Create an Agile-Friendly Project Gating and Governance Approach
Evolve Your Software Development Lifecycle Into a Solution Delivery Lifecycle
Automate government services
Challenge:
Streamline public services.
Why It Matters:
Improve efficiency and experience.
Solution:
Implement business process automation. Adopt AI solutions.
7
Technology Research
Government
Andy Best
Research Director
Scott Winslow
Principal Research Director
Featured Research
Build a Winning Business Process Automation Playbook
Foster innovation and collaboration
Challenge:
Break down silos that hinder innovation and collaboration.
Why It Matters:
Strengthen relationships and share success.
Solution:
Strategically build community. Adopt new delivery models.
8
Technology Research
Government
Andy Best
Research Director
Scott Winslow
Principal Research Director
Featured Research
Build Your Enterprise Innovation Program
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