We at Info-Tech love all our research because we have the strictest publication process in the industry. But we get that sometimes you can’t read and talk to our experts on all of them. Here we share compelling research insights to help you navigate 2023.
Our research has the power to change the direction of not only your IT department but your company. It includes role-based and industry-specific content designed to tackle the problems that are top of mind for technology and other senior executive leaders and leverage Info-Tech best practices to solve them.
Our Advice
Critical Insight
Our quarterly Research Agenda Outcomes deck provides a comprehensive overview of our most up-to-date published research, offering valuable insights and best practices to assist decision makers in taking action that is informed and effective. Our research is backed by our team of expert analysts with decades of IT industry experience.
With our research, you can access the latest trends and technologies, enabling you to stay ahead of the competition and keep your IT departments running at peak performance. In this way, you can confidently make decisions that lead to better outcomes and tremendous success.
Impact and Result
- Improved decision making: Gain valuable information and insights that can be used to make more informed and confident decisions.
- Increased efficiency: Access best practices and strategies that can be leveraged to improve the efficiency and effectiveness of your work.
- Enhanced innovation: Explore new ideas and perspectives, drive innovation, and develop new products or services.
- Better alignment with organizational goals: Understand how IT aligns with the organization's overall goals and objectives.
- Better preparedness for future market trends and developments: Stay abreast of the latest trends and developments in the IT field and be better prepared for the future.
2023-Q1 Research Agenda Report
Compelling research insights to help you navigate 2023.
“Here are my selections for the top research projects of the past two quarters.” Gord Harrison
Head of Research & Advisory
Info-Tech Research Group
2023 IT Tech Trends Report
Discover the seven trends shaping IT's path in 2023 and explore use cases for emerging technologies.

CIO
Research Team
Brian Jackson
Principal Research Director
IT Cost Optimization in Recessionary Times
A recession is looming. The result? You may be asked to cut costs … and to do it right now.
CIO
Research Team
Jennifer Perrier
Principal Research Director
Graham Price
Senior Executive Advisor
Key Metrics for Every CIO
The top six metrics for CIOs – and they have very little to do with IT.
CIO
Research Team
Brittany Lutes
Research Director
The ESG Imperative and Its Impact on Organizations
Enable an active response to changing conditions.
CIO
Research Team
Donna Bales
Principal Research Director
ChatGPT: The Present and Future of Generative AI for Enterprises
Beyond the hype: What can it do for you?
CIO
Research Team
Jeremy Roberts
Workshop Director
Application Portfolio Management Foundations
Ensure your application portfolio delivers the best possible return on investment.

Applications
Research Team
Hans Eckman
Principal Research Director
Andrew Kum-Seun
Research Director
Build a Zero Trust Roadmap
Leverage an iterative and repeatable process to apply zero trust to your organization.

Security
Research Team
Victor Okorie
Advisory Director
Ida Siahaan
Research Director
Ian Mulholland
Research Director
Secure IT/OT Convergence
Create a holistic IT/OT security culture.
Security
Research Team
Ida Siahaan
Research Director
Secure Operations in High-Risk Jurisdictions
Assessments often omit jurisdictional risks. Are your assets exposed?
Security
Research Team
Michel Hébert
Research Director
Alan Tang
Principal Research Director
Elevate Your Vendor Management Initiative
Transform your VMI from tactical to strategic to maximize its impact and value.

Vendor Management
Research Team
Phil Bode
Principal Research Director
Design Your Cloud Operations
Define your target cloud operations state first, then plan how to get there.

Infrastructure & Operations
Research Team
Nabeel Sherif
Principal Research Director
Scott Young
Principal Research Director
Andrew Sharp
Research Director
Take Action on Service Desk Customer Feedback
Drive up CSAT scores by asking the right questions and effectively responding to user feedback.
Infrastructure & Operations
Research Team
Natalie Sansone
Research Director
Emily Sugerman
Research Analyst
Drive Ongoing Adoption With an M365 Center of Excellence
Accelerate business processes change and get more value from your subscription by building and sharing.
Infrastructure & Operations
Research Team
John Donovan
Principal Research Director
John Annand
Principal Advisory Director
Shopping in the Metaverse
Identify and understand the metaverse commerce shopping impacts on retail value streams.

Industry
Research Team
Rahul Jaiswal
Principal Research Director
Sneak Peaks: Research Coming in Early 2023!
“Next quarter we have a big lineup of priorities reports and some great new research!” Gord Harrison
Head of Research & Advisory
Info-Tech Research Group
Set your 2023 key initiatives | ||||
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CIO Priorities Report 2023Tech trends only tell half the story. We’ve identified five key priorities for the CIO to consider as part of their key initiative plan. |
Security Priorities 2023Key initiatives for CISOs and security leaders to consider in 2023. |
Infrastructure Priorities 2023Key initiatives for infrastructure leaders to consider in 2023. |
Applications Priorities 2023Key initiatives for applications leaders to consider in 2023. |
Hybrid Work Trends 2023So many things have changed in the last three years that it’s hard to know which are trends and which are transitions. |
Other featured research coming soon… | ||||
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Data & Analytics TrendsSooner or later, you will be in the data business! |
Hire or Develop a World-Class CISOFind a strategic and security-focused champion for your business. |
The Accessibility Business Case for ITAccessibility goes beyond compliance. |
Get the Most Out of Agile to Become a Trusted Business PartnerUnderstand Agile fundamentals, principles, and practices so you can apply them effectively in your organization. |
Take the First Steps to Embrace Open-Source SoftwareBegin to understand what is required to embrace open-source software in your organization. |
The Small Enterprise Guide to People & Resource ManagementQuickly start getting the right people, with the right skills, at the right time. |
Build Foundational Structure With Information ArchitectureStructure the labels, taxonomies, and ontologies that will deliver long-lasting value to the organization. |
Mitigate the Risk of Cloud Downtime and Data LossResilience and disaster recovery in an increasingly cloudy and SaaSy world. |
The Inevitability of MulticloudEmbracing the heterogeneous ecosystem is worth it; you just need a cohesive strategy. |
Ensure DRP and BCP Compliance With Industry StandardsCut through the noise to create an effective and compliant DRP and BCP. |
Industry Featured Research
We are constantly providing innovative ways to easily consume our practical research. Explore our industry research, which offers more insight-driven thought models and frameworks to guide you to the most compelling and action-oriented resources for your industry.
Industry | Gaming & Hospitality
Build a Market-Ready iGaming Strategy
Avoid leaving your online casino strategy to chance.
Industry | Retail & Wholesale
The Retail Store of the Future
How the retail store is transforming to meet customer needs.
Industry | Utilities
Grid Modernization – Optimize Opportunities and Minimize Risks
Buckle-up for the acceleration in electric utilities.
Industry | Healthcare
The Role of Social Determinants of Health in Value-Based Care Delivery
Four steps to connecting “upstream” SDOH conditions to “downstream” outcomes.
Info-Tech Research Leadership Team
“We have a world-class team of experts focused on providing practical, cutting-edge IT research and advice.” Gord Harrison
Head of Research & Advisory
Info-Tech Research Group
Jack Hakimian
Senior Vice President
Research Development
Aaron Shum
Vice President
Security & Privacy Research
Larry Fretz
Vice President
Industry Research
Mark Tauschek
Vice President
Research Fellowship
Tom Zehren
Chief Product Officer
Rick Pittman
Vice President
Advisory Quality & Delivery
Nora Fisher
Vice President
Shared Services
Becca Mackey
Vice President
Workshops
Geoff Nielson
Senior Vice President
Global Services & Delivery
Brett Rugroden
Senior Vice President
Global Market Programs
Hannes Scheidegger
Senior Vice President
Global Public Sector