Trial lock

This Research is for Members Only

Not a member? Unlock a free sample of our research now!

Already a member?

Sign in now

Shift reports are a form of operations log that ensures a smooth handover between outgoing and incoming service desk shifts. Use the policy and template to communicate what needs to make new shifts aware of outstanding tasks and potential challenges.

Also In

Standardize the Service Desk

Strengthen your service desk to build a strong ITSM foundation.

Related Content

Social

Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.