Service desk consolidations can be complex and highly visible projects that need to be organized and well managed to be successful. Read this executive brief to:

  • Understand the benefits of a service desk consolidation strategy.
  • Learn why a well-developed strategy is essential to the success of a consolidation.
  • Understand Info-Tech's methodology and approach to service desk consolidation.

This executive brief will also walk you through the phases and steps of the blueprint, Build a Service Desk Consolidation Strategy, and how we can support you in completing this project.

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Build a Service Desk Consolidation Strategy

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