Service desk consolidations can be complex and highly visible projects that need to be organized and well managed to be successful. Read this executive brief to:
- Understand the benefits of a service desk consolidation strategy.
- Learn why a well-developed strategy is essential to the success of a consolidation.
- Understand Info-Tech's methodology and approach to service desk consolidation.
This executive brief will also walk you through the phases and steps of the blueprint, Build a Service Desk Consolidation Strategy, and how we can support you in completing this project.
