Info-Tech in the News

thumbnail for Qualcomm Goes All-in on Inferencing with Purpose-Built Cards and Racks
Oct 27, 2025

Qualcomm Goes All-in on Inferencing with Purpose-Built Cards and Racks

Brian Jackson, Principal Research Director, says Qualcomm’s custom silicon signals a shift toward hardware tuned for specific workloads. Scott Young, Principal Advisory Director, adds that purpose-built inferencing gear will scale better and cost less as enterprises adopt agentic AI.

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thumbnail for How Today’s Technology Can Eliminate CX Friction: Tech Pros’ Tips
Oct 27, 2025

How Today’s Technology Can Eliminate CX Friction: Tech Pros’ Tips

Anubhav Sharma, Research Director, says technology can eliminate customer‑experience friction by automating repetitive tasks and unifying data across touchpoints. He advises firms to embed identity, context, and intent into every interaction so the service feels seamless and human.

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thumbnail for UN Agreement on Cybercrime Criticized Over Risks to Cybersecurity Researchers
Oct 24, 2025

UN Agreement on Cybercrime Criticized Over Risks to Cybersecurity Researchers

Advisory Fellow Valence Howden says the UN cybercrime treaty has improved in defining malicious intent but still lacks explicit protection for legitimate security research. He advises organizations to monitor how signatories implement the treaty before assuming the text alone will protect ethical...

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thumbnail for Windows 11 Update Issues – Review
Oct 23, 2025

Windows 11 Update Issues – Review

Technical Counselor Erik Avakian says the latest Windows 11 update exposed how crucial “localhost” and internal loopback services are for dev environments and warns organizations to stage updates carefully and build rollback plans.

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thumbnail for Why Must CISOs Slay a Cyber Dragon to Earn Business Respect?
Oct 23, 2025

Why Must CISOs Slay a Cyber Dragon to Earn Business Respect?

Technical Counselor Erik Avakian says CISOs must show business value through metrics, not just survive an incident. He advises tracking cost avoidance and expressing impact in dollars so executives understand the value of the security function.

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thumbnail for Inside Google’s Multi-Architecture Revolution: Axion Arm Joins X86 in Production Clusters
Oct 22, 2025

Inside Google’s Multi-Architecture Revolution: Axion Arm Joins X86 in Production Clusters

Manish Jain, Principal Research Director, says organizations cannot ignore their dependency on processor architecture. He advises CIOs to treat infrastructure choices like dual architecture as strategic business decisions, not just technical ones.

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thumbnail for Amazon’s Ring Just Made It Easier for Police to Request Your Footage – Here’s What’s Changing
Oct 21, 2025

Amazon’s Ring Just Made It Easier for Police to Request Your Footage – Here’s What’s Changing

Technical Counselor Erik Avakian warns that the Ring‑law‑enforcement collaboration raises serious privacy risks because bystanders who never opted in may still be filmed. He advises that companies and agencies be transparent about how footage will be used, how long it’s kept, and whether biometri...

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thumbnail for Security Patch or Self-Inflicted DDoS? Microsoft Update Knocks Out Key Enterprise Functions
Oct 20, 2025

Security Patch or Self-Inflicted DDoS? Microsoft Update Knocks Out Key Enterprise Functions

Cybersecurity Advisor Bob Wilson says the recent Windows 10 / 11 update KB5066835, intended to improve security, has instead disrupted critical business functions. He warns that broken authentication could push organizations into weaker workarounds and create new attack vectors.

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thumbnail for Consumers Embrace AI for Research, but Few Have Allowed It to Make Purchases
Oct 20, 2025

Consumers Embrace AI for Research, but Few Have Allowed It to Make Purchases

Julie Geller, Principal Research Director, says many consumers use AI tools for product research but hesitate to let AI handle purchases. She advises companies to build trust around payment security, privacy, and clear value‑exchange before pushing automated buying.

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