Info-Tech in the News

thumbnail for Boost Productivity, Lower Maintenance Costs With Predictive Maintenance
Oct 04, 2023

Boost Productivity, Lower Maintenance Costs With Predictive Maintenance

Principal Research Director Kevin Tucker explains how predictive maintenance can help increase manufacturing facilities' uptime, improve safety, reduce maintenance costs, and identify hazardous situations before they occur.

Read More

thumbnail for Ransomware Evolution Requires Teamwork from All Healthcare Stakeholders
Oct 02, 2023

Ransomware Evolution Requires Teamwork from All Healthcare Stakeholders

Principal Advisory Director Jon Nelson explains why effective ransomware prevention and mitigation require a top-down approach that includes executive buy-in, end-user awareness, and strong partnerships with technology vendors.

Read More

thumbnail for How Walmart, NewYork-Presbyterian Pick Generative AI Use Cases
Sep 22, 2023

How Walmart, NewYork-Presbyterian Pick Generative AI Use Cases

Principal Research Director Brian Jackson joins an expert panel to discuss the impact of generative AI, potential ideal use cases, and how to enable the technology within an organization.

Read More

thumbnail for Microsoft’s Generative AI Copilot to Reach Enterprises in November
Sep 22, 2023

Microsoft’s Generative AI Copilot to Reach Enterprises in November

Journalist Lindsey Wilkinson reports on Microsoft’s generative AI Copilot solution, which will be available for enterprises to purchase on November 1, 2023. The article also references Info-Tech's 2024 CIO survey report, which highlights that More than half of CIOs are exploring generative AI too...

Read More

thumbnail for SEC Disclosure Rules: What’s the Role of the CIO?
Sep 13, 2023

SEC Disclosure Rules: What’s the Role of the CIO?

Technical Counselor Erik Avakian describes the new SEC disclosure rules for reporting cybersecurity incidents, emphasizing the CIO's role as communicator and connector.

Read More

thumbnail for Emerging Cyber Threats in 2023 From AI to Quantum to Data Poisoning
Sep 07, 2023

Emerging Cyber Threats in 2023 From AI to Quantum to Data Poisoning

This CSO article explores some of the main potential cyber attacks experts see as the biggest on the horizon, including AI- and generative AI-enabled attacks, enterprise AI hijacking, quantum computing, as well as data and SEO poisoning.

Read More

thumbnail for Don’t Rush Ethics in Generative AI Adoption Plans
Sep 05, 2023

Don’t Rush Ethics in Generative AI Adoption Plans

Bill Wong, Principal Research Director, emphasizes the need for ethical frameworks and use case policies to guide the adoption of generative AI while mitigating risks.

Read More

thumbnail for Businesses Can Now Fine-Tune GPT-3.5 Turbo
Aug 24, 2023

Businesses Can Now Fine-Tune GPT-3.5 Turbo

This CIO Dive article discusses how fine-tuning will allow customers to improve steerability, reliable output formatting, and tone, as per OpenAI. Fine-tuning is critical for organizations looking to advance beyond a generalized chatbot.

Read More

thumbnail for Generative AI’s Momentum Casts Uncertainty Over the Future of the IT Service Desk
Aug 21, 2023

Generative AI’s Momentum Casts Uncertainty Over the Future of the IT Service Desk

Mark Tauschek, VP, distinguished analyst and research fellow, shares his thoughts on the widespread discussion of generative AI and about what role a human should play, if any, with the technology as it grows better at rote tasks, especially for lower-level IT service desk positions.

Read More

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019