Info-Tech in the News

thumbnail for Google Is Unleashing AI Shoppers on Enterprises — Is Your Infrastructure Ready?
Nov 14, 2025

Google Is Unleashing AI Shoppers on Enterprises — Is Your Infrastructure Ready?

Julie Geller, Principal Research Director, says Google’s new AI-powered shopping agents shift customer intent dynamics and stress enterprise systems built for human-paced browsing. She advises firms to clean data, enforce guardrails, and design for rapid-fire machine traffic to stay competitive.

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thumbnail for Agentic AI Opens Door to New ID Challenges: Report
Nov 13, 2025

Agentic AI Opens Door to New ID Challenges: Report

Thomas Randall, Research Director, says the rise of agentic AI is dramatically expanding the identity attack surface. He advises that CIOs must govern both human and non-human identities under one umbrella and manage privilege and lifecycle risks proactively.

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thumbnail for OpenAI’s Risky $38 Billion Bet on AI Infrastructure
Nov 13, 2025

OpenAI’s Risky $38 Billion Bet on AI Infrastructure

Advisory Fellow Scott Bickley says the $38 billion OpenAI-AWS deal reflects a new phase of scale-driven risk in AI. He advises CIOs to treat compute strategy as both an architectural and financial discipline, not just a vendor procurement decision.

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thumbnail for Consumers Drawn to AI for Help with Gift-Buying Research
Nov 13, 2025

Consumers Drawn to AI for Help with Gift-Buying Research

Julie Geller, Principal Research Director, says consumers increasingly use AI to compare deals and summarize reviews during gift research. She advises brands to build trust by making AI recall past purchases, anticipate needs, and act as a proactive shopping assistant.

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thumbnail for Baidu Launches New Generation of Ernie AI
Nov 13, 2025

Baidu Launches New Generation of Ernie AI

Research Director Thomas Randall says ERNIE 5.0’s multimodal launch is noteworthy but not yet a global game-changer. He advises CIOs to demand robust independent benchmarks and enterprise-grade proof points before treating the model as transformative.

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thumbnail for Windows 10 Holds Strong Despite End of Support in 2025
Nov 11, 2025

Windows 10 Holds Strong Despite End of Support in 2025

Practice Lead John Annand says enterprises still relying on Windows 10 post-support are exposing themselves to cascading risk, as a single compromised device can lead to widespread breach. He advises migrating now or segmenting systems to reduce blast radius.

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thumbnail for Your Passwordless Future May Never Fully Arrive
Nov 11, 2025

Your Passwordless Future May Never Fully Arrive

Technical Counselor Erik Avakian says the push toward “passwordless” authentication may stall at around 75‑85 percent because of legacy systems and cultural drag. He advises CIOs to treat passwordless like zero trust, defining it as a multi‑year journey, not a one‑off fix.

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thumbnail for Microsoft Lets Shopping Bots Loose in a Sandbox
Nov 07, 2025

Microsoft Lets Shopping Bots Loose in a Sandbox

Research Lead Thomas Randall says the simulation of AI buying agents shows that outcomes depend heavily on data quality and marketplace design. He advises organizations to ensure clear, structured information and strong governance before letting autonomous agents act.

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thumbnail for Nikkei’s Slack Breach Leaks Sensitive Data from More Than 17,000 Users
Nov 06, 2025

Nikkei’s Slack Breach Leaks Sensitive Data from More Than 17,000 Users

Technical Counselor Erik Avakian says the breach of Nikkei Inc.’s Slack environment highlights how easily attackers bypass MFA when session tokens are stolen. He advises organizations to revoke active sessions and rotate tokens routinely.

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