Info-Tech in the News

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Feb 13, 2024

Report: Associations Lag in AI Adoption

Neil de Ridder, managing partner, shares insights from Info-Tech's research that show how associations are falling behind in adopting AI technologies. The report highlights that the lag is due to various challenges, including a lack of clear AI strategy, budget constraints, and skill gaps. Despit...

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Feb 07, 2024

Info-Tech Report Outlines 5 GenAI Initiatives CIOs Must Key In On

Brian Jackson, principal research director, discusses five crucial GenAI initiatives that CIOs need to focus on. Jackson shares insights from Info-Tech's latest CIO Priorities 2024 report and advises on leveraging GenAI to enhance customer experiences, streamline operations, foster innovation, ...

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Feb 06, 2024

Top Change Management Tips for ERPImplementation Success

Travis Duncan, research director, emphasizes the critical role of effective change management in ensuring ERP implementation success. Duncan explains that preparing and supporting staff through the transition is key, as resistance to change can significantly impact project outcomes.

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thumbnail for Insurance Has the Data to Tap Generative AI for a CX Overhaul
Feb 02, 2024

Insurance Has the Data to Tap Generative AI for a CX Overhaul

David Tomljenovic, principal research director, examines the impact of generative AI on insurance customer service, advocating for its potential to revolutionize traditional processes. Tomljenovic explores how generative AI can enhance customer interaction and streamline service delivery, signali...

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thumbnail for Gen AI’s Impact on Chemical & Pharmaceutical Manufacturing
Feb 02, 2024

Gen AI’s Impact on Chemical & Pharmaceutical Manufacturing

Shreyas Shukla, Principal Research Director, explores Gen AI's transformative role in chemical and pharmaceutical manufacturing, highlighting its potential to enhance productivity across various areas like supply chain optimization and product design.

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thumbnail for Apple Vision Pro Is Here. Don't Expect It in Your Workplace Any Time Soon
Feb 02, 2024

Apple Vision Pro Is Here. Don't Expect It in Your Workplace Any Time Soon

Brian Jackson, principal research director, discusses the potential workplace impact of Apple's Vision Pro. Jackson highlights the device's innovative features but also notes its high price and current lack of business applications. He suggests that while Vision Pro introduces exciting possibilit...

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thumbnail for Booming Data Analytics and AI Exacerbating Tech Talent Shortage: Survey
Jan 25, 2024

Booming Data Analytics and AI Exacerbating Tech Talent Shortage: Survey

Nick Kozlo, research director at Info-Tech Research Group, discusses the ongoing tech talent shortage exacerbated by the rapid adoption of data analytics and AI. Kozlo emphasizes the importance of balancing machine automation with human talent, advocating for a workplace that integrates AI withou...

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thumbnail for Should the CIO Be Solely Responsible for Keeping AI in Check? Info-Tech Weighs In
Jan 18, 2024

Should the CIO Be Solely Responsible for Keeping AI in Check? Info-Tech Weighs In

Brian Jackson, principal research director at Info-Tech Research Group, highlights the surprising expectation that CIOs should solely manage AI responsibilities. Jackson suggests a more collaborative approach involving business leaders to align AI with business outcomes. The article also covers t...

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thumbnail for Top 12 Data Observability Use Cases
Jan 12, 2024

Top 12 Data Observability Use Cases

Chris Dyck, research practice lead at Info-Tech Research Group, discusses the crucial role of data observability in enhancing data quality, management, and governance within organizations. Dyck emphasizes the importance of gaining insights into data quality, behavior, and performance to ensure re...

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