Infrastructure & Operations

Slack Strikes Back by Landing IBM as Top Customer

Slack has just landed IBM as its largest customer with over 350,000 users. This announcement demonstrates that Slack is not going to take the onslaught by Microsoft’s Teams...

Major GoToMeeting Update Seeks to Please Users and IT

An already high-performing web conferencing software brand totally revamped its product last fall, offering a different user experience and new AI features along with a new...

2020 Infrastructure Priorities Report Storyboard

Info-Tech’s 2020 Infrastructure Priorities Report explores five initiatives that IT infrastructure practitioners are prioritizing for 2020.

2020 Infrastructure Priorities Report – Executive Brief

Info-Tech’s 2020 Infrastructure Priorities Report explores five initiatives that IT infrastructure practitioners are prioritizing for 2020.

2020 Infrastructure Priorities Report

Infrastructure leaders are busy. They almost always have more to do than they have time to do, making prioritization a core competency. Info-Tech’s 2020 Infrastructure...

What Does the Coronavirus Mean for Your Business Continuity Plan?

If you are responsible for your organization’s business continuity plan (BCP), expect to get a call from senior leadership soon about your readiness for a potential...

KUDO Offers Real-Time Sign Language Interpretation for Web Conferencing

KUDO makes web conferencing more inclusive by offering real-time sign language interpretation, accommodating all sign languages.

JetBrains Announces New Collaboration Tool: Space

JetBrains has announced a new integrated team collaboration environment aimed at DevOps engineers and project managers: Space.

Top Three Trends in the Team Collaboration Market for 2020 and Beyond

In this note, I reveal the top three trends in the team collaboration market for 2020 and beyond, as predicted by top analysts in this field.

New Integration Between Zoom Phone and Five9 Intelligent Cloud Contact Center

Five9 and Zoom have announced a new integration between Zoom Phone and Five9 Intelligent Cloud Contact Center.
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