Infrastructure & Operations

IT Social Distancing Checklist

Distribute this checklist to all staff members and have them self-evaluate on the COVID-19 considerations.

Build a Program for Requesting and Tracking Loaners

With everyone working from home in response to COVID-19, ensure that people have what they need to be productive. Quickly build a loaner program, and track everything you...

Equipment Loan Request Form

This form can be used by employees to request loaner equipment.

Equipment Loan Process

Define the way you fulfill equipment loan requests. This template includes workflows for request, delivery, and user receiving.

Crisis Management: Guidance for Handling Your Service Desk

In times of crisis such as the current COVID-19 pandemic, organizations should be committed to two key goals: Continuing to deliver high-quality services to their customers...

Carrot or Stick? Addressing Ungoverned IT During COVID-19

The onset of emergency remote work, especially with the COVID-19 outbreak, raises important security issues about ungoverned IT. With employees suddenly needing to work...

Pandemic Response Risk Assessment

Use this tool to guide your assessment of risks and issues related to the pandemic response.

COVID-19 Daily Summary – March 18, 2020: Build Your Pandemic Response Plan

Our analysts are standing by around the clock to answer your questions and help you build and implement your pandemic response plan. Call us now to schedule your...

Develop a COVID-19 Pandemic Response Plan

COVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan.

Emergency Remote Work Plan Checklists

This tool provides checklists for emergency remote work, from "day one" to "one-to-two weeks."

IT Social Distancing Checklist Distribute this checklist to all staff members and have them self-evaluate on the COVID-19 considerations.
Build a Program for Requesting and Tracking Loaners With everyone working from home in response to COVID-19, ensure that people have what they need to be productive. Quickly build a loaner program, and track everything you...
Equipment Loan Request Form This form can be used by employees to request loaner equipment.
Equipment Loan Process Define the way you fulfill equipment loan requests. This template includes workflows for request, delivery, and user receiving.
Crisis Management: Guidance for Handling Your Service Desk In times of crisis such as the current COVID-19 pandemic, organizations should be committed to two key goals: Continuing to deliver high-quality services to their customers...
Carrot or Stick? Addressing Ungoverned IT During COVID-19 The onset of emergency remote work, especially with the COVID-19 outbreak, raises important security issues about ungoverned IT. With employees suddenly needing to work...
Pandemic Response Risk Assessment Use this tool to guide your assessment of risks and issues related to the pandemic response.
COVID-19 Daily Summary – March 18, 2020: Build Your Pandemic Response Plan Our analysts are standing by around the clock to answer your questions and help you build and implement your pandemic response plan. Call us now to schedule your...
Develop a COVID-19 Pandemic Response Plan COVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan.
Emergency Remote Work Plan Checklists This tool provides checklists for emergency remote work, from "day one" to "one-to-two weeks."

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