Infrastructure & Operations
Topics
Cisco Outlines Solutions for Remote Work and a Safe Return to the OfficeEnterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Cisco’s... |
|
Lenovo Report Outlines Major Trends and Challenges Related to Remote WorkEnterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall briefly explores... |
|
Talkdesk Outlines Customer Experience Reframe for the Post-Pandemic Contact CenterEnterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. One session showcased Talkdesk’s... |
|
Amazon Briefs on “Contact Lens” for the Contact CenterEnterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. One session showcased Amazon’s... |
|
Hoteling and Hot-Desking: A PrimerThe terms hot-desking and hoteling are increasingly common amid the tentative office repatriation conversations held throughout global IT and business departments. Adopting... |
|
Webinar: Create a Right-Sized Disaster Recovery PlanOrganizational resilience today requires a new way of thinking about backups and disaster recovery. |
|
Slack Briefs on Slack Connect and Enterprise Key ManagementEnterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communication and collaboration for enterprise. One session showcased Slack’s... |
|
Vendor Briefing: Intermedia’s UniteOn August 11, 2020, Intermedia briefed Info-Tech about its UCaaS offering Unite. This note explores some product highlights of Unite, especially AnyMeeting and SecuriSync. |
|
Vendor Briefing: UniphoreOn August 6, 2020, Info-Tech briefed with Uniphore, a rapidly growing AI-enabled conversational service automation platform. This note outlines Uniphores’ two SaaS... |
|
Zoho Workplace Now Supports 15 Million UsersZoho Workplace – a global enterprise collaboration platform – has reported that it is now supporting 15 million users and is experiencing a surge in usage for its business... |
|
