- Andrew Kratz, President, Social Edge Consulting
- Kieran Kelly, Managing Director, Sei Mani
- Toni Portmann, Co-Founder & CEO, Walkabout Workplace
- Robert Oh, Executive Vice President, Digital Transformation, Doosan Group
- Dwayne Weppler, Manager, Corporate Communications, Igloo Software
- Nathan Mote, Senior Product Marketing Manager, Citrix
- Danelle Peddell, Director, Project Management Office, EMCO
- Michael Corso, Manager, IT Operations, Edelman Financial Engines
- Shubnum Nazeer, IT Strategy & GRC, Transnet Freight Rail
- Brandt Melick, IT Director, City of Springfield, Oregon
- Daniel Haigh, GIS Manager, City of Springfield, Oregon
- 5 anonymous contributors
- IT must figure out what a digital workspace is, why they’re building one, and what type they want.
- Remote work creates challenges that cannot be solved by technology alone.
- Focusing solely on technology risks building something the business doesn’t want or can’t use.
Building a smaller digital workspace doesn’t mean that the workspace will have a smaller impact on the business.
Impact and Result
- Partner with the business to create a team of digital workspace champions.
- Empower employees with a tool that makes remote work easier.
This guided implementation is a ten call advisory process.
Guided Implementation #1 - Identify the digital workspace you want to build
Call #1 - Scope requirements, objectives, and your specific challenges. Review how digital workspaces can change by IT role.
Call #2 - Identify and discuss in-scope benefits, metrics, and goals.
Call #3 - Review project leadership, project team, and operational roles
Guided Implementation #2 - Identify high-level requirements
Call #1 - Introduce value proposition activity. Identify service provider roles to analyze.
Call #2 - Review service provider value proposition diagrams. Identify business roles to analyze.
Call #3 - Discuss requirements for policies, people, and organizational processes.
Call #4 - Discuss requirements for information, technology, and service providers.
Guided Implementation #3 - Identify initiatives and a high-level roadmap
Call #1 - Introduce agile project management. Identify initiatives and phases to include on your roadmap.
Call #2 - Introduce scrum poker. Estimate the effort and complexity of project phases.
Call #3 - Finalize the executive presentation.
Book Your Workshop
Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Identify the Digital Workspace You Want to Build
- Ensure that the digital workspace addresses real problems the business is facing.
Key Benefits Achieved
- Defined benefits that will address business problems
- Identified strategic business partners
Identify the digital workspace’s direction.
Prioritize benefits and define a vision.
- Vision statement
- Mission statement
- Guiding principles
- Prioritized business benefits
- Metrics and key performance indicators
Assemble a team of digital workspace champions.
- Service Owner, Business Owner, and Project Sponsor role definitions
- Project roles and responsibilities
- Operational roles and responsibilities
Module 2: Identify Business Requirements
Drive requirements through a well-designed value proposition.
Key Benefits Achieved
Identified requirements that are based in employees’ needs
Design the value proposition.
- Prioritized functionality requirements
- Value proposition for three business roles
- Value proposition for two service provider roles
Identify required policies.
- Policy requirements
Identify required level of input from users and business units.
- Interview and focus group plan
Document requirements for user experiences, processes, and services.
- Business process requirements
Identify in-scope training and culture requirements.
- Training and culture initiatives
Module 3: Identify IT and Service Provider Requirements
Ensure that technology is an enabler.
Key Benefits Achieved
Documented requirements for IT and service provider technology
Identify systems of record requirements.
- Requirements for systems for record
Identify requirements for apps.
- Prioritized list of apps
Identify information storage requirements.
- Storage system requirements
Identify management and security integrations.
- Data and security requirements
Identify requirements for internal and external partners.
- Outsourcing requirements