- Andrew Kratz, President, Social Edge Consulting
- Kieran Kelly, Managing Director, Sei Mani
- Toni Portmann, Co-Founder & CEO, Walkabout Workplace
- Robert Oh, Executive Vice President, Digital Transformation, Doosan Group
- Dwayne Weppler, Manager, Corporate Communications, Igloo Software
- Nathan Mote, Senior Product Marketing Manager, Citrix
- Danelle Peddell, Director, Project Management Office, EMCO
- Michael Corso, Manager, IT Operations, Edelman Financial Engines
- Shubnum Nazeer, IT Strategy & GRC, Transnet Freight Rail
- Brandt Melick, IT Director, City of Springfield, Oregon
- Daniel Haigh, GIS Manager, City of Springfield, Oregon
- 5 anonymous contributors
- IT must figure out what a digital workspace is, why they’re building one, and what type they want.
- Remote work creates challenges that cannot be solved by technology alone.
- Focusing solely on technology risks building something the business doesn’t want or can’t use.
Building a smaller digital workspace doesn’t mean that the workspace will have a smaller impact on the business.
Impact and Result
- Partner with the business to create a team of digital workspace champions.
- Empower employees with a tool that makes remote work easier.
This guided implementation is a ten call advisory process.
Guided Implementation #1 - Identify the digital workspace you want to build
Call #1 - Scope requirements, objectives, and your specific challenges. Review how digital workspaces can change by IT role.
Call #2 - Identify and discuss in-scope benefits, metrics, and goals.
Call #3 - Review project leadership, project team, and operational roles
Guided Implementation #2 - Identify high-level requirements
Call #1 - Introduce value proposition activity. Identify service provider roles to analyze.
Call #2 - Review service provider value proposition diagrams. Identify business roles to analyze.
Call #3 - Discuss requirements for policies, people, and organizational processes.
Call #4 - Discuss requirements for information, technology, and service providers.
Guided Implementation #3 - Identify initiatives and a high-level roadmap
Call #1 - Introduce agile project management. Identify initiatives and phases to include on your roadmap.
Call #2 - Introduce scrum poker. Estimate the effort and complexity of project phases.
Call #3 - Finalize the executive presentation.
Book Your Workshop
Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Identify the Digital Workspace You Want to Build
- Ensure that the digital workspace addresses real problems the business is facing.
Key Benefits Achieved
- Defined benefits that will address business problems
- Identified strategic business partners
Identify the digital workspace’s direction.
Prioritize benefits and define a vision.
- Vision statement
- Mission statement
- Guiding principles
- Prioritized business benefits
- Metrics and key performance indicators
Assemble a team of digital workspace champions.
- Service Owner, Business Owner, and Project Sponsor role definitions
- Project roles and responsibilities
- Operational roles and responsibilities
Module 2: Identify Business Requirements
Drive requirements through a well-designed value proposition.
Key Benefits Achieved
Identified requirements that are based in employees’ needs
Design the value proposition.
- Prioritized functionality requirements
- Value proposition for three business roles
- Value proposition for two service provider roles
Identify required policies.
- Policy requirements
Identify required level of input from users and business units.
- Interview and focus group plan
Document requirements for user experiences, processes, and services.
- Business process requirements
Identify in-scope training and culture requirements.
- Training and culture initiatives
Module 3: Identify IT and Service Provider Requirements
Ensure that technology is an enabler.
Key Benefits Achieved
Documented requirements for IT and service provider technology
Identify systems of record requirements.
- Requirements for systems for record
Identify requirements for apps.
- Prioritized list of apps
Identify information storage requirements.
- Storage system requirements
Identify management and security integrations.
- Data and security requirements
Identify requirements for internal and external partners.
- Outsourcing requirements
After each Info-Tech experience, we ask our members to quantify the real time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this Blueprint, and what our clients have to say.