Infrastructure & Operations
Topics
Considerations for a Move to Virtual Desktops StoryboardVDI and DaaS users expect their user experience to be at least equal to that provided by a physical PC, and they do not care about the underlying infrastructure. If the... |
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Considerations for a Move to Virtual DesktopsVDI and DaaS users expect their user experience to be at least equal to that provided by a physical PC, and they do not care about the underlying infrastructure. If the... |
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Understand the Difference Between Backups and Archives StoryboardWhat is the difference between a backup and a data archive? When should one be used over the other? They are not the same and confusing the two concepts could be expensive. |
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Understand the Difference Between Backups and ArchivesBackup and archive are two very different operations that are quite often confused or misplaced. IT and business leaders are tasked with protecting corporate data from a... |
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Device Entitlement Policy TemplateThis template will help you document policy for your standard, power and prestigious technologies. |
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Mobile Device Remote Wipe Waiver TemplateHaving the ability to remote wipe is one of the most basic tools in IT's arsenal for securing mobile devices. Use this remote wipe waiver template to create a document that... |
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Infrastructure & Operations Priorities 2022We have spent the last three months gathering signals from key vendors, standards bodies, industry organizations, notable tech influencers, reputable media, Info-Tech... |
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Infrastructure & Operations Priorities Report for 2022We have separated the signal from the noise, built an analysis framework, and presented it all in an enjoyable and easily consumable format. You will begin to address the... |
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ITSM Ticket Data Analysis ReportUse this template to document the justification for addressing service desk improvement, the results of your analysis, and your next steps. |
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ITSM Ticket Data Analysis ToolUse this tool to help you identify trends and patterns in your ticket data to action improvement initiatives. |
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