Infrastructure & Operations
Topics
Reduce Shadow IT With a Service Request Catalog StoryboardUse this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -... |
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Reduce Shadow IT With a Service Request CatalogAs the business gets more innovative to solve its problems, IT finds itself in reactive mode, dealing with software bloat, managing surprise SaaS renewals, and having to... |
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Embrace the Inevitability of Multicloud StoryboardFor many businesses, one of the key benefits of the cloud ecosystem is enabling choice for different users, groups, and projects in the organization. But this means... |
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Embrace the Inevitability of MulticloudFor many businesses, one of the key benefits of the cloud ecosystem is enabling choice for different users, groups, and projects in the organization. But this means... |
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ITAM Vendor Evaluation WorkbookDefine ITAM tool requirements to objectively evaluate vendors based on use cases relevant to your situation. |
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Cloud Services Resilience SummarySummarize cloud services risk, risk mitigation options, and incident response for senior leadership. |
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SaaS Incident Response WorkflowsUse these examples to guide your efforts to create cloud incident response workflows. |
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Cloud Services Incident Risk and Mitigation Review ToolReview your key cloud vendors’ SLAs, incident preparedness, and data protection strategy. |
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Mitigate the Risk of Cloud Downtime and Data Loss StoryboardAdapt how you approach downtime and data loss risk, particularly for SaaS solutions. No control over the software does not mean no resilience. |
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Mitigate the Risk of Cloud Downtime and Data LossIf you still think “it’s in the cloud, so I don’t need to worry about it,” then get your resume ready. When O365 goes down, your executives are calling IT, not Microsoft,... |
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