Reduce Shadow IT With a Service Request Catalog Storyboard

Author(s): Sandi Conrad

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Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections:

  • Design the Service
  • Design the Catalog
  • Build the Catalog
  • Market the Service

Eliminate Shadow IT by focusing on service optimization and creating a robust service request catalog.

View the Complete Blueprint:

Reduce Shadow IT With a Service Request Catalog

Foster business relationships through sourcing-as-a-service.

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