Infrastructure & Operations
Topics
Incident Management and Service Desk WorkflowsA repository of typical workflows. |
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Securing the Identity Perimeter: An In-Depth Look at SpecterOps and BloodHound EnterpriseI speak to many cybersecurity vendors, some are good, some are not memorable, but others excel. Recently, one company I briefed with stood out to me for its innovative... |
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Pioneering Network Automation and Infrastructure Integrity: A Technical Overview of BackBoxBackBox represents the next generation in network automation, establishing itself as a network infrastructure integrity platform. Its robust IntelliChecks capabilities and... |
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Revolutionizing IT Crisis Management: Insights From eProc Solutions Founder Oren Rosen at Info-Tech LIVEIn a session titled “Resolving IT Crises Instantly – Transforming IT Efficiency and Business Continuity” Oren Rosen of eProc Solutions shared insights on resolving IT... |
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Automate IT Asset Data Collection LIVE 2024 PresentationGood asset data can inform every important IT decision, and IT Asset Management can deliver unexpected returns to savvy IT professionals. To deliver accurate, actionable,... |
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Discover Shadow IT and Reduce SaaS RisksShadow IT and business-managed software may be increasing security risk. Learn how SaaS management tools will help you to discover and manage your SaaS environment to... |
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Radically Change Your Service DeliveryExplore what to automate in order to improve infrastructure, service support, and customer experience. |
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Build a FinOps Strategy to Enable Dynamic Cloud Cost Management KeynoteIn an increasingly cloud-centric world, cost management can be a competitive differentiator. FinOps allows CIOs to align strategic cloud cost management and organizational... |
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Create VIP Services for EveryoneAll users want VIP support when working with the service desk, but providing that service at scale is challenging. Explore how to create a VIP service that relies on good... |
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Embrace Automation Capabilities and Revolutionize IT OperationsAI features and initiatives can be overwhelming, and if not prioritized, they may become counterproductive. A deliberate and planned ITOps automation strategy can... |
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