Infrastructure & Operations

Mobile Device Connectivity & Allowance Policy

The mobile device connectivity and allowance policy enables a secure and productive workforce by outlining the policies regarding mobile device connectivity.

Hardware Asset Disposition Policy

Hardware Asset Management (HAM) policy is about meeting the business goals of the organization and abiding by applicable legislation while using the least resources possible.

Server Configuration Policy

The server configuration policy establishes the standards, procedures, and restrictions for new servers being installed within the company.

Remote Access Policy

The remote access policy creates restrictions for connecting to a company’s internal network from external hosts via remote access technology or for utilizing the internet...

PC Power Management Policy

The power management policy defines the roles of all employee groups as well as their responsibilities when it comes to power reduction; additionally, this policy outlines...

Desktop Move/Add/Change Policy

The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.

Effectively Acquire Infrastructure Services

Most organizations are good at procuring IT products, but few are truly good at acquiring infrastructure services. According to an Info-Tech survey, approximately 42% of...
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Vendor Management Template

Use this vendor management template to track your communications with the vendor and prepare for regular service reviews.

Service Acquisition Planning and Tracking Tool

Use this Service Acquisition Planning and Tracking Tool to plan your acquisition activities and track progress.

Effectively Acquire Infrastructure Services – Phase 4: Manage the Contract, Transition, and Vendor

This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you review your SLAs and develop a plan to transition the service and manage the vendor.
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