Operations Management

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Infra & Ops Metrics Program Roles & Responsibilities Guide Use this RACI chart to outline metrics program roles and responsibilities at your organization.
Infra & Ops Metrics Tracking and Reporting Tool Leverage this tool as a reporting template.
Infra & Ops Metrics Definition Template This template will provide the means to track data on each metric that enables full lifecycle management.
Knowledgebase Article Template An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if available),...
Take Control of Cloud Costs on Microsoft Azure Develop processes, procedures, and policies to effectively manage cloud costs.
Service Cost Cheat Sheet for Azure Document cost factors by cloud service.
Take Control of Cloud Costs on Microsoft Azure – Executive Brief Get a handle on cloud costs.
Take Control of Cloud Costs on Microsoft Azure – Phases 1-4 Develop processes, procedures, and policies to effectively manage cloud costs.
Commitment Purchasing Workflow Document your workflow for purchasing commitment discounts.
Cloud Cost Management Task List Document owners, timelines, and next steps to improve your cloud cost management capabilities.