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Internet usage is both a necessary tool and a potential distraction and security risk. With capabilities of the Internet and users advancing daily, it is important for...
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Use this policy template to define and support triage and support operations.
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Organizations often measure business operations and spending, but these measurements may not tackle their main challenges. A meaningful, measurable strategy helps...
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Use this policy template to define and support your organization's firewall operations management.
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Use this policy template to define and support your organization's change management program.
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This template will provide the means to track data on each metric that enables full lifecycle management.
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Use this policy template to define and support your organization's software asset management program.
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Leverage this tool as a reporting template.
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Use this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management.
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IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.
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