Comprehensive software reviews to make better IT decisions
Sage Earns Top Rated ERP Award From TrustRadius While Not Being Even Listed at Other Sources. Why?
A growing number of SaaS vendors offer cafeteria-style modular capabilities, which makes ERP selection very challenging. On top of that, the term "ERP" itself is becoming washed out, due to no clear definition of what constitutes an ERP, besides its vendor’s labeling as such.
Case in point: as of March 2019, Sage Intacct Earned Two Top Rated Awards from TrustRadius, but other sources that deal with ERP reviews do not even have Sage listed, not to mention its topmost ranking. What's wrong with this picture? And how can one rely on such controversial assessments when shopping for an ERP solution?
Sage Intacct includes accounting features like expense management, accounts payable/receivable, and fixed asset management, which can be expanded to project accounting, inventory management, and more. So the software offers solid financial management capabilities for a mid-sized company. But is this enough to be called an "ERP"? And if not, how many capabilities (or features) does an enterprise application need to have to qualify for an "ERP" label?
My answer to that dilemma is that the "ERP" label does not really matter. Enterprises look for certain capabilities and features, and whether something is called ERP or FMS or…whatever…should have no bearing on their choices. Info-Tech Research Group offers capability-based software vendor reviews, which take the application selection conversation to the proper context of business needs, as opposed to controversial marketing labels.
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COVID-19 has forced software companies and their suppliers to refocus efforts around prioritizing systems and workflows that are nearly 100% digital in nature. As a result, Info-Tech has observed the quick emergence of six market themes that are highly relevant after COVID-19. This note series will profile key vendors and how they fit into the post-COVID-19 world.
Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.
Oracle has announced the general availability of Exadata Cloud@Customer, a managed service that enables enterprises to unlock the previously cloud-first features of Oracle's Autonomous Database for on-premises data centers. This offering is ideal for enterprises that must conform with regulatory and/or technical challenges that force on-premises database residency.
Microsoft Cloud Services Usage Surges 775% for Teams in Regions With Enforced Social Distancing – Part 2
Experiencing issues when using Microsoft online services? You are not alone. Capacity constraints were being hit, pre-COVID-19, and usage has surged in regions with enforced social distancing.
The impact of COVID-19, as it became a global pandemic in Q1 of 2020, has affected user sentiment toward software during a growing period of fear, uncertainty, and doubt. To analyze the impact, SoftwareReviews compared Satisfaction (willingness to recommend to a peer), ability to deliver Business Value (fair cost to value), and Likeliness to Renew prior to March 10 and post March 10.
Google has announced a premium support plan for its cloud customers, promising a 15-minute response to the highest severity tickets. Google’s cloud has long struggled with enterprise customers – especially when compared to giants Microsoft and AWS – and this announcement is the latest incarnation of Google’s push to better serve a critical constituency.
Microsoft Announces Expansion of Azure Canadian Infrastructure, Offers Data Residency and High Availability
In January, Microsoft announced what it’s calling “the largest expansion of its Canadian-based cloud computing infrastructure” since 2016. Additional availability zones and services will increase capacity for cloud-hungry Canadians, and the addition of an Azure ExpressRoute site in Vancouver will guarantee security and performance in a regulated jurisdiction.
Microsoft’s announcement that server-side encryption with customer managed keys for Azure Managed Disks is now available is welcome news for security-minded public cloud customers. Managing one’s own keys in a cloud environment can be an important step in complying with regulatory requirements, and this new feature should open Azure Managed Disks to a wider group of customers who may have held back for this reason.
Amazon Web Services (AWS) has provided its customers with better options for Virtual Private Cloud (VPC) ingress routing. Customers will have to consider which works best for their needs.