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Epic and Humana Create an Alliance to Improve Patient, Provider, and Payer Experience

Epic and Humana are seeking to improve interoperability and enhance communication between patients and providers by enabling real-time access to the patients’ medical history and treatment plans. Through these linkages, they aim to reduce costs while improving quality and satisfaction by providing patients with accurate information about their medication cost and coverage levels.

Source: Electronic Health Records at SoftwareReviews. Report Published January 2019.

Source: Electronic Health Records at SoftwareReviews. Report Published January 2019.

Our Take

The data exchange between Epic and Humana promises to be transformative, and it will improve a physician’s ability to recommend cost-effective treatments to patients. Enhancing access to information through direct integrations into Epic’s e-prescribing workflow (including Real-Time Benefits Check and IntelligentRX tools), Epic and Humana will deliver accurate pharmacy data at the point of care. Customers can expect several benefits from the alliance, which will:

  • Reduce the administrative strain on providers by increasing the timeliness of authorization decisions.
  • Strengthen medication adherence by offering medication alternatives with cost information to providers.
  • Enhance value-based care by providing access to previous claims.
  • Simplify the referral process by offering cost and quality information to providers about specialty care.

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