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Wufoo Logo Award Winner Product Badge
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SurveyMonkey

Wufoo

8.4 /10
Category
Wufoo
8.4 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the eForms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

88 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Client's Interest First

Feature Ratings

Average 85

Security

87

Drag and Drop Design

87

State Transformation

86

APIs and Integration

85

Workflow Automation

85

Electronic Signatures

85

Data Analysis and Survey Function

84

Mobility

83

Version Management

83

Field Configuration and Customization

82

Vendor Capability Ratings

Average 83

Ease of Customization

97

Ease of IT Administration

97

Ease of Implementation

94

Quality of Features

93

Ease of Data Integration

92

Availability and Quality of Training

91

Usability and Intuitiveness

91

Vendor Support

89

Breadth of Features

85

Business Value Created

85

Product Strategy and Rate of Improvement

85

Wufoo Reviews

Lewis K.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Great product easy to use

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

There are lots of customisations which is helpful

What is your favorite aspect of this product?

The amount of time it saves for processes

What do you dislike most about this product?

Nothing yet

What recommendations would you give to someone considering this product?

Very good reliable product

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kayla C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic product! User friendly and customizable!

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

The customizable capacity.

What do you dislike most about this product?

I dislike some of the graphics and color choices which can't be customized or couldn't be, but this is overall not important. I will say IT was somewhat hard to reach sometimes.

What recommendations would you give to someone considering this product?

Explore it and take advantage of the customization options. It's highly efficient and user friendly.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Evan S.

  • Role: Consultant
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Good product, good brand

Likeliness to Recommend

7 /10

What differentiates Wufoo from other similar products?

The customer support

What is your favorite aspect of this product?

Also the customer support - they are fantastic.

What do you dislike most about this product?

It's integration with other platforms

What recommendations would you give to someone considering this product?

It is worth comparing to other software that focuses on surveys. Decide for yourself, but investigate this too.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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