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Webex Messaging Logo Award Winner Product Badge
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Cisco Systems

Webex Messaging

8.8 /10
Category
Webex Messaging
8.8 /10

What is Webex Messaging?

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

Company Details


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Awards & Recognition

Webex Messaging won the following awards in the Business Instant Messaging - Enterprise category

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Webex Messaging Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Messaging.

88 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Messaging?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Helps Innovate
  • Reliable

Feature Ratings

Average 83

Instant Messaging

86

File Sharing Collaboration

84

Notifications

83

Granular Access Management

83

Integration With Productivity Tools

82

Document Collaboration

82

Cross Platform Support

81

Search

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

84

Ease of Data Integration

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Availability and Quality of Training

81

Ease of Customization

80

Webex Messaging Reviews

Dev Jyoti ..

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

A useful tool to bring virtual teams together

Likeliness to Recommend

9 /10

What differentiates Webex Messaging from other similar products?

Webex Messaging offers advanced meeting functionalities directly within the messaging app, allowing for a seamless transition between chat and video conferencing.

What is your favorite aspect of this product?

My favorite aspect of Webex Messaging is its seamless integration with Cisco's conferencing and telephony solutions. This tight integration allows for a smooth transition between messaging, video conferencing, and calls, enhancing overall productivity and collaboration by keeping all communication tools within a single, cohesive platform.

What do you dislike most about this product?

What I dislike most about Webex Messaging is its relatively limited integration with third-party applications compared to competitors like Slack or Microsoft Teams.

What recommendations would you give to someone considering this product?

It is still an amazing tool for audio and video calls and conferences.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Piyush P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Secure meeting it is pricey.

Likeliness to Recommend

7 /10

What differentiates Webex Messaging from other similar products?

Its security features and no lag between meetings.

What is your favorite aspect of this product?

Smooth and no connections issues between meetings.

What do you dislike most about this product?

its pricing is the most concerning part. it is too costly compared to its competitors.

What recommendations would you give to someone considering this product?

if security is most important to your organization, Webex is the best option available in the market.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Caring

Yunus Emre T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Really fast working interface

Likeliness to Recommend

8 /10

What differentiates Webex Messaging from other similar products?

The product works faster than the competitors.

What is your favorite aspect of this product?

Fast interface

What do you dislike most about this product?

It could have more attractive appearance.

What recommendations would you give to someone considering this product?

I would recommend the product to the people and business who expect fast interface.

Pros

  • Reliable
  • Effective Service
  • Fair
  • Client's Interest First

Most Popular Webex Messaging Comparisons

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