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Tray.ai

tray.io

Composite Score
7.1 /10
CX Score
7.4 /10
Category
tray.io
7.1 /10

What is tray.io?

The most intuitive iPaaS for data integration and process automation Incredibly visual iPaaS. Totally flexible. Dynamically scalable.

Company Details


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tray.io Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

68 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love tray.io?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements

Feature Ratings

Average 78

Administrative Features

88

Batch Integration

82

Multi Channel Support

82

Data Security

79

API Management and Orchestration

78

Exception Handling and Notifications

78

Metadata Management

76

Data Quality Profiling and Cleansing

75

Real Time Integration

72

Data Virtualization

71

iPaaS

68

Vendor Capability Ratings

Average 76

Vendor Support

86

Business Value Created

84

Breadth of Features

78

Ease of Data Integration

78

Ease of IT Administration

78

Ease of Implementation

75

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

75

Quality of Features

73

Ease of Customization

70

Usability and Intuitiveness

69

tray.io Reviews

Sriharsha K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Transforming Integration with Tray.io

Likeliness to Recommend

9 /10

What differentiates tray.io from other similar products?

Tray.io offers a highly intuitive drag-and-drop interface that allows users to create complex workflows without coding. This visual approach makes it accessible to both technical and non-technical users and designed to scale with growing businesses. Its architecture can handle large volumes of data and complex workflows, making it suitable for enterprises as well as startups and cultivated a supportive community and offers extensive documentation, tutorials, and customer support.

What is your favorite aspect of this product?

Tray.io is an excellent platform for integrating and automating workflows across various applications. One of my favorite aspects of Tray.io is its user-friendly interface, which allows both technical and non-technical users to create complex workflows with ease. The drag-and-drop functionality simplifies the process of connecting different services, making it accessible for teams without extensive coding knowledge.

What do you dislike most about this product?

One of the most significant drawbacks is its user interface, which can be overwhelming for newcomers

What recommendations would you give to someone considering this product?

Tray.io is a powerful automation platform designed to streamline workflows and integrate applications seamlessly and it boasts a user-friendly interface that allows both technical and non-technical users to create workflows with minimal coding and over 600 pre-built connectors, Tray.io supports a vast array of applications, making it easy to integrate tools your team already uses and platform offers advanced features such as conditional logic, error handling, and custom API integrations, allowing for more sophisticated automation solutions that can adapt to unique business needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Saves Time

Nijat I.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Smart ,fast, flexible

Likeliness to Recommend

9 /10

What differentiates tray.io from other similar products?

Tray.io​‍​‌‍​‍‌​‍​‌‍​‍‌ mainly differs from other competitors by its visually, low-code workflow builder which drastically simplifies the idea of complex automations to be more user-friendly for those who don’t have deep engineering skills. It is very adaptable, allowing you to link a vast number of apps and APIs with user-friendly logic without being constrained by strict templates. As a matter of fact, the platform is adjustable from a few tasks to processes at the enterprise level without the need for a total change in the way you create workflows. In general, it is comparable to a great number of competitors in that it is able to combine

What is your favorite aspect of this product?

By​‍​‌‍​‍‌​‍​‌‍​‍‌ far, the most enjoyable part for me is the extremely user-friendly visual workflow builder, which is simply amazing in how it almost effortlessly allows you to create automations. Another feature I appreciate is the openness to linking various apps and APIs without the need for any custom coding. The service comfortably transitions from handling minor tasks to heavy, intricate enterprise workflows. In a nutshell, it's a great tool that really could be a time saver for those monotonous ​‍​‌‍​‍‌​‍​‌‍​‍‌tasks.

What do you dislike most about this product?

In​‍​‌‍​‍‌​‍​‌‍​‍‌ all honesty, I can hardly find 1 thing that I dislike; it is like a polished and reliable gem. There are occasions when the advanced logic you want to use is a bit tricky and you have to set it up carefully, but usually, the platform is up to the challenge. It is this openness and the wide variety of connectors that grant it a high degree of versatility. To sum up, it can be said that the tool is great for easy as well as complicated ​‍​‌‍​‍‌​‍​‌‍​‍‌automations.

What recommendations would you give to someone considering this product?

I​‍​‌‍​‍‌​‍​‌‍​‍‌ would suggest initially running only a few minor workflows so that you can get used to the visual builder without going directly to complex automations. Using the pre-built connectors and templates is a good idea if you want to quickly complete the setup. If you are planning on having larger workflows, do not forget to organize your logic properly in order to be able to keep them neat. In general, it is an excellent instrument for any person who is willing to automate tasks and thereby save ​‍​‌‍​‍‌​‍​‌‍​‍‌time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arthur B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Versatile platform that can create any workflow

Likeliness to Recommend

9 /10

What differentiates tray.io from other similar products?

My main reason for choosing Tray was the accompanying Professional Services. I had no technical people to create the necessary workflows, and Tray provided a skilled PS engineer to create the relevant integrations and synchronization I needed (for a fee).

What is your favorite aspect of this product?

Versatility

What do you dislike most about this product?

Requires coding skills to manage the product

What recommendations would you give to someone considering this product?

As far as I know, there are many competing products. Choose Tray if you don't have an in-house technical staff to create and manage the necessary automation.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring
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