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ThoughtSpot

ThoughtSpot

Composite Score
6.8 /10
CX Score
6.5 /10
Category
ThoughtSpot
6.8 /10

What is ThoughtSpot?

ThoughtSpot is the AI-native Intelligence Platform for every enterprise. With ThoughtSpot’s intuitive natural language search, every user can confidently generate answers from their business data at every point of decisioning. The platform’s unified capabilities, along with our agentic AI analyst, Spotter, enable users to create precise, transparent, personalized, and actionable insights with enterprise grade trust, security, and scale. Accessible via the web and mobile app, ThoughtSpot Embedded offers a low-code solution to integrate AI-powered analytics directly into products and services, driving data monetization and boosting user engagement for customers.

Company Details


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Awards & Recognition

ThoughtSpot won the following awards in the Business Intelligence & Analytics - Enterprise category

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ThoughtSpot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThoughtSpot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

3
Since last award

89 Plan to Renew

3
Since last award

70 Satisfaction of Cost Relative to Value

10
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThoughtSpot?

6% Negative
15% Neutral
79% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 79

Real-Time Visualization

89

Data Exploration and Visualization

85

Spatial Analysis

85

Self Service and Ad Hoc Capabilities

85

Metadata Management

84

BI Security

83

Dashboard

83

Data Modelling Tools

83

Intelligent Alerts and Notifications

83

Advanced Analytics and Data Science

83

Operational Reporting Capabilities

82

Vendor Capability Ratings

Average 79

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Ease of Implementation

81

Availability and Quality of Training

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

Quality of Features

78

Breadth of Features

77

Business Value Created

73

Ease of Customization

72

ThoughtSpot Reviews

Rohan K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

ThoughtSpot is easy to use and secure

Likeliness to Recommend

10 /10

What differentiates ThoughtSpot from other similar products?

ThoughtSpot provides quick data processing, allows us to get insights in real-time. Also customisable dashboard is also very useful.

What is your favorite aspect of this product?

Fast performance and Data security.

What do you dislike most about this product?

High cost and Integration issues.

What recommendations would you give to someone considering this product?

Overall a great product as it provides users with a way to quickly and easily search, analyze, and visualize their data.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Saves Time

Pradeep p.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2023

Great Self Service capabilities with average UI

Likeliness to Recommend

8 /10

What differentiates ThoughtSpot from other similar products?

It has great self service capability with an array on NLP which can detect words easily and provide quick Key insights on the Go, .

What is your favorite aspect of this product?

A great Tool for ad hoc requests or Operations manager to look into customized insights which may not need a BI Developer to create the dashboards.

What do you dislike most about this product?

1).Average UI (graphs) when compared to other BI tools, 2). Advanced analytics can be improved 3). Complex grain level calculation may require the help of BI developers to pitch in and create the required data modelling

What recommendations would you give to someone considering this product?

A great tool if you are looking for a self service analytics and quick solutions

Pros

  • Continually Improving Product
  • Enables Productivity
  • Saves Time
  • Helps Innovate

Chirag D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent software that is simple to use.

Likeliness to Recommend

9 /10

What differentiates ThoughtSpot from other similar products?

Search-based interface: ThoughtSpot's search-based interface allows users to ask questions about their data in natural language and receive instant responses. This makes it easier for non-technical users to access and analyze data without having to learn complex data modeling or query languages. AI-powered analytics: ThoughtSpot uses artificial intelligence and machine learning algorithms to help users identify patterns and insights in their data. The platform can also make suggestions for visualizations and other analyses based on the user's search queries.

What is your favorite aspect of this product?

combine many databases and sources Drag and drop or click to play -> simple to use constantly accessible due to cloud technology Work simultaneously with several users is possible Easy and quick learning

What do you dislike most about this product?

More documentation or training videos.

What recommendations would you give to someone considering this product?

Try before you buy: Before committing to ThoughtSpot, consider requesting a demo or a trial period to test the platform and evaluate its capabilities in the context of your organization's data and reporting needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
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