What is Square POS?
Square Point of Sale is the point-of-sale system designed to grow with you. It provides you the tools you need, serves every kind of business and can run on a smartphone in the field or on a tablet at your home.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Square POS?
Pros
- Fair
- Reliable
- Respectful
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Transactions
Cash Register Point of Purchase Devices
Employee Mobile
Customer Account Management
Online Integrations Web Store
Loyalty Program
Employee Management
PCI and EMV Compatible
Analytics and Reporting
Pricing Promotions
Inventory Control
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Business Value Created
Vendor Support
Square POS Reviews
Teo D.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2024
Fantastic sales reports.
Likeliness to Recommend
What is your favorite aspect of this product?
Inventory management with square retail is easy since sales reports are always delivered to me and I can access my reports from all channels right from my POS.
What recommendations would you give to someone considering this product?
Gives daily snapshot on the products on different items and how they sale therefore it assists in market research and user can restock items on market.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Heidi M.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Dec 2023
Easy to use. Great product!
Likeliness to Recommend
What differentiates Square POS from other similar products?
Square POS is a known name brand to me and others so I think that gives trustworthiness.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Nothing, I enjoy this product.
What recommendations would you give to someone considering this product?
Give it a try
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kristen M.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2023
Could have more features
Likeliness to Recommend
What differentiates Square POS from other similar products?
User-Friendly Interface: Square POS is known for its intuitive and user-friendly interface. This simplicity makes it easy for businesses, especially small and medium-sized enterprises, to quickly adopt and use the system without extensive training. Affordable Pricing Structure: Square's pricing structure is transparent and often more straightforward than some other POS systems. The flat-rate pricing model, where merchants pay a fixed percentage per transaction, can be advantageous for businesses with variable sales volumes.
What is your favorite aspect of this product?
No Monthly Fees: Unlike some other POS systems that may charge monthly subscription fees, Square POS does not have mandatory monthly fees. This can be attractive to businesses, especially those with occasional or seasonal sales.
What do you dislike most about this product?
Customer Engagement Tools: Square provides tools for customer engagement, including a customer directory, feedback collection, and loyalty programs. These features can help businesses build and maintain relationships with their customers. I would like to see some more features here.
What recommendations would you give to someone considering this product?
Evaluate Your Business Needs: Clearly understand your business requirements. Consider the size of your business, the type of products or services you offer, and your specific needs in terms of inventory management, reporting, and customer engagement. Understand the Pricing Structure: Review Square's pricing structure to ensure it aligns with your business model. Square typically charges a flat-rate transaction fee, but it's essential to understand any additional costs or fees that may apply to your specific situation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
