What is SimpleTexting?
SimpleTexting is an way to send messages to customers, employees, or anyone else you need to reach. This user-friendly platform lets your team take advantage of the power of SMS. Provide customer service, text message to large groups at once, survey your employees, host sweepstakes, create automated drip campaigns and more. Start and scale your SMS efforts with our flexible pricing plans designed for businesses of all sizes. You can even manage your campaigns on-the-go with our app for iOS and Android.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
80 Plan to Renew
3
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SimpleTexting?
Pros
- Helps Innovate
- Trustworthy
- Client Friendly Policies
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduled Messaging
Text Messaging
Communication Archive
Opt-in
Mobile Payments
Surveys Feedback
Application Integration
Social Media Marketing Management
Mobile Marketing Management
Loyalty Promotions Management
Marketing Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Vendor Support
Ease of Customization
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
SimpleTexting Reviews
Anika M.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Feb 2022
Great product but looking for more customization
Likeliness to Recommend
What differentiates SimpleTexting from other similar products?
Use friendlessness
What is your favorite aspect of this product?
Mass messaging
What do you dislike most about this product?
Not easily customizable
What recommendations would you give to someone considering this product?
It's a great product starting out
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Less Inspiring
Josh H.
- Role: Operations
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2022
Works efficiently so you don’t.
Likeliness to Recommend
What differentiates SimpleTexting from other similar products?
SimpleTexting had a great ability to categorize and automate texting responses.
What is your favorite aspect of this product?
Automated responses
What do you dislike most about this product?
The inability to use short code numbers
What recommendations would you give to someone considering this product?
Make sure that their features and limitations function and position your business to reach people and collect data most effectively.
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Efficient Service
Cons
- Charges for Enhancements
Victor L.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Jul 2021
Self Sufficient Tool for Marketing and Engagement
Likeliness to Recommend
What differentiates SimpleTexting from other similar products?
SimpleTexting has the most simplistic but efficient way of communications, which is text messaging. Further, the tool conducts surveys, which are the vital ways of knowing the marketing trends.
What is your favorite aspect of this product?
SimpleTexting allows mobile payments, which are the easiest and efficient mode of payments. Further, SimpleTexting has the loyalty promotion techniques, and this attracts more customers in our business.
What do you dislike most about this product?
SimpleTexting is a simplistic but very functional and helpful program. It is hard or impossible to identify errors in SimpleTexting setup, hence, nothing to call the developer for or have a bad relationship with.
What recommendations would you give to someone considering this product?
There is sufficient reasons for employing SMS marketing tool, which is a successful and immediate way of reaching to clients. Besides, SimpleTexting directly communicate with people, either customers, or even clients for that matters.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy