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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

2% Negative
6% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Reliable

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

82

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Breadth of Features

85

Business Value Created

85

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Customization

77

Vendor Support

77

Semrush Reviews

Moran G.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

It gives us unlimited power over our website

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush constantly identifies our digital marketing and SEO issues quickly and in parallel builds an excellent knowledge base that helps us find simple, easy-to-implement solutions.

What is your favorite aspect of this product?

Semrush enables us to maintain our website’s SEO, monitor any issues, and plan the most relevant web content for our audience. I loved its statistics on search volumes, trends, and competitor analysis. I loved how Semrush was able to support our social media pages and organize content scheduling across all channels from the same base.

What do you dislike most about this product?

Setup is simple, thanks to Semrush’s user-friendly interface and real-time alerts when issues are detected that allow for quick fixes, the negatives are gone forever.

What recommendations would you give to someone considering this product?

It establishes a solid system to support the sustainability of our website and social media success.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

imran m.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

"An SEO tool that does everything."

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush is different from Ahrefs and its competitors because it has more keyword research and content analysis tools.

What is your favorite aspect of this product?

It can be used in many situations because it has features like domain analysis, competitor keyword tracking, and SEO suggestions.

What do you dislike most about this product?

For small businesses or freelancers, prices can seem high.

What recommendations would you give to someone considering this product?

It's perfect for businesses who want a full set of SEO tools.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Harsh K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to Use but a bit expensive site.

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

It is the most popular among SEO clients. This is because it has most features and provides best results and analytics.

What is your favorite aspect of this product?

Features and Diverse Analysis Options.

What do you dislike most about this product?

The pricing model of this portal is expensive. I had to go to third-party providers who give cheaper subscriptions.

What recommendations would you give to someone considering this product?

Must try for SEO. Even for beginners, and top-tier managers, for every one it is useful.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Cons

  • Vendor's Interest First

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