What is Salesforce Agentforce Sales?
The all-new Salesforce Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Agentforce Sales?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
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Sales Enablement
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Lead Management
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Salesforce Agentforce Sales Reviews
Jarrard N.
- Role: Operations
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2023
Helps to manage customers information effectively
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
It allows for customers jnformatjon to be saved, you can make changes and provide things like refunds and discounts onto orders easily.
What is your favorite aspect of this product?
The ease of use. You can do things really quickly and really efficiently, with the click of a button. It allows to send emails to customers if you have the function integrated and also allows for great management of staff who use it
What do you dislike most about this product?
Nothing of theis oduct is bad
What recommendations would you give to someone considering this product?
It's great for customer information and actioning things for customers. It's great to use to monitor what your staff has done on the customers accounts as well
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rishabh J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Best current CRM for any Business
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
The lead generation and there conversion into corresponding accounts and contacts automatically is a very unique feature that Salesforce sales cloud present and it is easy to manage each lead with the help of sales cloud, also the workflows and process automation is very helpful to make and custom automation according to the requirements.
What is your favorite aspect of this product?
My favourite aspect of sales cloud is there automatic creation of accounts and contacts after a lead being converted and the most tempting thing is the custom automation which I can do with the help of workflows, flows and triggers.
What do you dislike most about this product?
As such there is no dislike about the sales cloud all the features provided in it are more than enough.
What recommendations would you give to someone considering this product?
I would definitely recommend Salesforce sales cloud for any sales business need to manager there business in a very efficient way it will give you all the features needed to manage a business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sachin K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
"Fantastic product": Easy to use and Integratable.
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Easy to use and Can we integrate with lots of platform easily.
What is your favorite aspect of this product?
The availability of standard features are efficient to use and unlimited customization available.
What do you dislike most about this product?
Everything is fine in this and no any point to highlight as a disliked in this product.
What recommendations would you give to someone considering this product?
Easy to use and easy to implement customizable solutions according to the business need.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
