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Rippling

Rippling IT

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Rippling IT
8.4 /10

What is Rippling IT?

Rippling IT is powered by native user and device data, unlocking total visibility and control over Identity, Devices, and Inventory across the user lifecycle.

Company Details


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Rippling IT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling IT?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 88

Reporting

92

Privileged Access Management

90

Password Management

89

Identity Governance

89

Provisioning Deprovisioning

89

Access Request Management

88

Multi-Factor Authentication (MFA)

87

Web Cloud Single Sign on (SSO)

87

Advanced Provisioning

86

Activity Monitoring Alerts

85

Mobility Support

81

Vendor Capability Ratings

Average 85

Ease of Data Integration

92

Ease of Implementation

91

Ease of IT Administration

88

Vendor Support

88

Quality of Features

88

Business Value Created

87

Breadth of Features

86

Usability and Intuitiveness

85

Ease of Customization

83

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Rippling IT Reviews

Elisha K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

All-in-One Identity and Access Platform

Likeliness to Recommend

8 /10

What differentiates Rippling IT from other similar products?

Its power to take full control of all IT and management-related tasks makes it different I believe. Its integration with a large number of applications is also worth mentioning. Moreover, it has enhanced the user experience by providing single sign-on and role-based access controls.

What is your favorite aspect of this product?

In this ever-evolving era, I started using Rippling IT to regulate most of my IT-related tasks, and it turned out to be my best decision. Rippling IT has not only reduced manual working hours but also provides zero-trust control security and integrates with a number of third-party applications. I love using this platform.

What do you dislike most about this product?

It is a whole lot of a platform, so bit difficult to get a handle on it in the beginning, but it works fine.

What recommendations would you give to someone considering this product?

Spend time learning its features, as there are a lot, and then take full advantage of this platform to regulate IT tasks with improved security and simplified compliance.

Pros

  • Effective Service
  • Caring
  • Altruistic
  • Generous Negotitation

Omkar W.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2025

Streamlined HR and IT management, still evolving

Likeliness to Recommend

10 /10

What differentiates Rippling IT from other similar products?

Rippling IT stands out by unifying HR, IT, and device management into one platform, with powerful automation, cross-OS support, and seamless onboarding/offboarding.

What is your favorite aspect of this product?

My favorite aspect is how it automates onboarding and offboarding by handling app access, devices, and permissions in one place.

What do you dislike most about this product?

Sometimes the platform feels overwhelming at first, and certain features take time to learn and navigate

What recommendations would you give to someone considering this product?

Take time to explore the automation and integration features early, as they unlock the most value and simplify IT management long term.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Commodity Features

Pedro M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2025

A all-in-one software that unites HR and IT

Likeliness to Recommend

10 /10

What differentiates Rippling IT from other similar products?

The integration of SSO, Device Management, user provisioning/deprovisioning, and HR/payroll functionalities into a single platform sets Rippling IT apart. This streamlined approach simplifies IT administration and HR processes, reducing complexity and improving efficiency.

What is your favorite aspect of this product?

The user-friendly interface stands out as exceptionally intuitive and remarkably easy to navigate, consistently delivering a clean, efficient, and positive experience for all users, regardless of their technical proficiency.

What do you dislike most about this product?

The current MFA authenticator options are limited to Google Auth, which is a significant drawback. Furthermore, the absence of Linux management support restricts its usability across diverse IT environments. Finally, the user interface appears noticeably outdated, detracting from the overall user experience and professional appearance.

What recommendations would you give to someone considering this product?

A fantastic tool for new organizations, handling everything from user provisioning during onboarding to offboarding and deprovisioning, with the ability to integrate multiple tools, including custom applications via SCIM.

Pros

  • Continually Improving Product
  • Reliable
  • Saves Time
  • Respectful
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