What is Qualtrics CoreXM?
One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualtrics CoreXM?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audience Segmentation
Audience Demographics
Data Visualization
Conversion Analysis
Real Time Workflow Automation
API Framework
Predictive Analytics
Metadata Management
Cross Channel Attribution Analysis
Customer Journey Modelling
Anomaly Detection
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Customization
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Qualtrics CoreXM Reviews
Noemi D.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Illuminating Insights, Igniting Advantage
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Whether leveraging mobile, web, or face-to-face interactions, CoreXM ensures a seamless and consistent experience, maximizing response rates and data quality. This ubiquity empowers us to reach target audiences effectively, wherever they reside.
What is your favorite aspect of this product?
Leveraging machine learning and natural language processing, the platform surfaces hidden patterns, correlations, and sentiments buried within survey data, illuminating strategic opportunities that would otherwise remain obscured.
What do you dislike most about this product?
Enhancing integration with knowledge sharing platforms and fostering real-time, cross-functional ideation would amplify the collective intelligence derived from market insights.
What recommendations would you give to someone considering this product?
Qualtrics CoreXM is our force multiplier, empowering us to distill rich, nuanced market sentiments through highly engaging surveys. Its augmented analytics proficiency unveils strategic insights that catalyze sustainable competitive advantage.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Brandon R H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2024
Qualtrics CoreXM: Improving customer experience
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
From web analytics to customer relationship management systems, it is truly remarkable. This level of data integration enables the creation of comprehensive, cross-functional customer profiles, giving software engineers a 360-degree view of the customer experience. In addition, the platform's robust survey design tools and advanced analytics capabilities make it easy to collect, analyze, and report on customer feedback.
What is your favorite aspect of this product?
The platform easily adapts to your needs. The ability to quickly customize survey templates, deploy targeted campaigns, and generate custom reports to improve the customer experience.
What do you dislike most about this product?
Integration with emerging technologies, such as predictive analytics and machine learning, could further enhance the platform's capabilities to proactively identify and address customer pain points before they escalate.
What recommendations would you give to someone considering this product?
The improved quality and depth of customer insights, as well as the ability to quickly adapt to changing market demands, is simply unparalleled. Adopting Qualtrics CoreXM is a surefire way to empower your software development team and deliver tangible results that directly impact your organization's customer satisfaction and loyalty.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shilpa M.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Customization capabilities
What is your favorite aspect of this product?
Ease of implementation
What do you dislike most about this product?
Some basic missing features
What recommendations would you give to someone considering this product?
Incorporate the product recommended analysis and action planning for maximum efficiency
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Inspires Innovation
