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Perk (formerly TravelPerk)

Perk

Composite Score
8.0 /10
CX Score
7.9 /10
Category
Perk
8.0 /10

What is Perk?

Book, manage, report, and support all your travel with Perk. Perk is the next-generation business travel platform pioneering the future of business travel. Perk’s all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result is saved time, money, and hassle for everyone. Perk has the world’s largest travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology and consumer-grade design, all of which enable companies worldwide to get the most out of their travel.

Company Details


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Awards & Recognition

Perk won the following awards in the Travel Management category

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Perk Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Perk.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Perk?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Saves Time

Feature Ratings

Average 87

Travel and Accommodation Booking

92

Self-Service

91

Mobile

89

Notifications/Alerts/Updates

89

Bank/Credit Card Integration

86

Savings Optimization

86

Expense Automation

85

Itinerary Management

85

Risk Management

85

Expense Management

85

Sustainability Reports

84

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

91

Quality of Features

88

Ease of Implementation

88

Business Value Created

87

Ease of IT Administration

86

Breadth of Features

85

Ease of Data Integration

83

Vendor Support

81

Ease of Customization

80

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

79

Perk Reviews

Enrico B.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use for travel planning

Likeliness to Recommend

9 /10

What differentiates Perk from other similar products?

I didn't use any other similar product at the moment.

What is your favorite aspect of this product?

How easy it is to manage a complete trip under a unique product.

What do you dislike most about this product?

Not sure at the moment.

What recommendations would you give to someone considering this product?

Try the demo first in order to get a feel of how easy is to plan an entire trip.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Removes uncertainty and saves a lot of time

Likeliness to Recommend

8 /10

Pros

  • Security Protects
  • Enables Productivity
  • Caring
  • Generous Negotitation

Sara D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and super useful for work trips!

Likeliness to Recommend

9 /10

What differentiates Perk from other similar products?

I'd never quite used a product like TravelPerk. It makes booking business trips so easy and it allows for it to be done independently, in our own time and terms, and to evaluate all options that work best for us when organizing a trip.

What is your favorite aspect of this product?

How easy to use it is and that it allows the company to pay directly for your business expenses. It allows to skip the part where you'd have to be reimbursed for it all.

What do you dislike most about this product?

I wish there would be a little more localized options for different countries. There are still plenty, but some are sometimes missing and if those were to also be available it would be a dream!

What recommendations would you give to someone considering this product?

I highly reccommend it! I find it makes booking your business trip so easy and quick and the whole process is very efficient. I would suggest all companies to rely on such a tool, so that their employees can use it to book their trips!

Pros

  • Effective Service
  • Transparent
  • Helps Innovate
  • Continually Improving Product

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